2023 Euan's Guide Access Survey

  • Every year the Euan's Guide Access Survey reveals what disabled people and those closest to them think about the standard of disabled access today.

    This survey is bigger than ever before - there is so much that has changed and so much that we would like you to tell us about! 

    The survey will take around 15 minutes to complete but the information you provide is extremely useful and you can skip any questions that you do not feel are relevant to you.

    There are 7 sections:

    1. Cost of Living
    2. Covid and Disabled Access
    3. Disabled Access
    4. Accessible Toilets
    5. About Euan's Guide
    6. About the Motability Scheme
    7. About You

    Everyone completing the survey gets entered into a draw to win one of five £25 Amazon vouchers.

    Thank you so much for taking part in this year's Euan's Guide Access Survey supported by Motability Operations.

  • Section 1 of 7 - Cost of Living

    We are keen to hear from disabled people about the impact of the increase in the cost of living in the last 18 months. We are particularly interested in whether the cost of living increase is impacting on your ability or willingness to get out and about.

     
  • How have rising costs impacted you on a daily basis? (please select all that apply)
  • Please tell us about your energy bills: (please select all that apply)
  • Please tell us about your grocery bills: (please select all that apply)
  • Please tell us about your vehicle costs: (please select all that apply)
  • Please tell us about your participation in leisure and recreation activities: (please select all that apply)
  • If you have paid Carers, Support Workers or PA's please tell us about how you find and recruit them:

  • Section 2 of 7 - Covid and Disabled Access

    In this section, we're asking for your thoughts on how Covid has affected disabled access. 

     
  • In terms of Covid... (please select all that apply)
  • How important is it that you visit somewhere already known to you and that you trust? (please select all that apply)

  • Section 3 of 7 - Disabled Access

    In this section, we're asking for your thoughts on disabled access in general. 

     
  • In the past year, do you feel that there has been any change to overall levels of access for disabled people in the UK?
  • Thinking about accessibility, how confident are you about visiting new places?
  • What would help improve your confidence when visiting new places? (please select all that apply)
  • If a business had a recognised logo showing an accessibility accreditation, would this make you more likely to visit?
  • When visiting a new place, do you try to find disabled access information about it beforehand?
  • If yes, how do you find this information? (please select all that apply)
  • If you have used a venue's website to check disabled access before visiting, have you ever found the information to be misleading, confusing or inaccurate?
  • Have you ever experienced a disappointing trip or had to change your plans because of poor accessibility?
  • What are the barriers to access that you commonly find when out and about? (please select all that apply)
  • I am more likely to visit somewhere new if... (please select all that apply)
  • If a venue has not shared its disabled access information I... (please select all that apply)
  • How likely are you to share your experiences of disabled access with others?
  • When somewhere has good accessibility do you... (please select all that apply)
  • When somewhere has bad accessibility do you... (please select all that apply)
  • What are your main modes of transport? (please select all that apply)
  • With the trend toward electric vehicles, would you consider having an electric vehicle?
  • If you have experience of public electric vehicle charging points, how would you rate their accessibility?
  • If you have experience of public electric vehicle charging points, have you experienced any of the following issues? (please select all that apply)

  • In your experience, how would you rate the accessibility of the following types of places?

    In your answers consider what the accessibility has been like when you have visited these places in 2023. Please only complete those that apply to you (where you have visited this type of venue in the past year).

     
  • Pubs and bars
  • Cafes and Restaurants
  • Shops
  • Museums and art galleries
  • Historic attractions
  • Visitor attractions
  • Cinemas and theatres
  • Concert halls and music venues
  • Events and Festivals
  • Hotels
  • Sporting Stadiums
  • Leisure and Sports Centres
  • Transport hubs (e.g. airports and train stations)
  • Outdoor (e.g. parks, trails and nature reserves)
  • Banks and Building Societies
  • Hospitals and healthcare venues
  • Public and council buildings

  • Section 4 of 7 - Accessible Toilets

     
  • Have you ever come across an accessible toilet that you were unable to use?
  • What are the most common problems you encounter with accessible toilets? (please select all that apply)
  • Have you ever avoided going somewhere because... (please select all that apply)
  • Have you ever had to use an emergency cord to call for help?
  • How often do you see a red emergency cord that is potentially dangerous in an accessible bathroom? This could include not having an emergency cord or having a cord that has been cut too short, tied up or put out of the way so that it could not be reached by someone lying on the ground. (please select all that apply)

  • Section 5 of 7 - About Euan's Guide

    Euan's Guide is the award-winning disabled access charity. We're best known for our disabled access review website where disabled people, their family, friends and carers can find and share reviews on the accessibility of venues around the UK and beyond. 

    Each year we run the Euan’s Guide Access Survey, the UK’s largest and longest running survey of its kind. We also make tens of thousands of accessible toilets safer through our Red Cord Cards.

     
     
     
     
     
     
     
     
     
     
     
  • Have you heard of Euan's Guide before taking the Access Survey today? (please select all that apply)
  • I use Euan's Guide... (please select all that apply)
  • Would you use a Euan's Guide app on a mobile device to find disabled access information?
  • Have you ever visited somewhere new after reading a review on Euan's Guide?
  • What types of places interest you on Euan's Guide? (please select all that apply)
  • Euan's Guide gives me greater choice of accessible places to go and things to do
  • I have visited somewhere new because of Euan's Guide
  • Euan's Guide gives me more confidence to visit new places or try new things
  • Euan's Guide gives me a place to share my experiences of disabled access
  • Euan's Guide helps me find and access safer accessible toilets
  • I have more awareness of the challenges disabled people experience because of Euan's Guide
  • Euan's Guide gives me access to a trusted source of disabled access information
  • Euan's Guide is a registered charity (Charity Number SC045492). Would you be interested in finding out more about our work as the disabled access charity?
  • Would you be interested in supporting Euan's Guide by: (please select all that apply)
  • Would you be interested in supporting our work with a donation?

  • Section 6 of 7 - The Motability Scheme

    The 2023 Euan’s Guide Access Survey is once again being supported by Motability Operations, the company responsible for running the Motability Scheme.

    Through the Motability Scheme those in receipt of an eligible allowance (HRMC of DLA; ERMC of PIP; WPMS or AFIP) can achieve greater independence and everyday freedom by exchanging the qualifying mobility allowance to lease an all-inclusive package for either a new car, Wheelchair Accessible Vehicle, scooter or powered wheelchair.

     
     
     
     
     
     
     
     
  • Are you aware of the Motability Scheme
  • In which of these ways have you seen, heard or read anything about the Motability Scheme over the past few months? (please select all that apply)

  • Do you currently lease a vehicle through the Motability Scheme?
  •    
  •    

  • Section 7 of 7 - About you

    You're almost done! We just have a few questions about you. Remember these are all optional.

    Don't forget to enter your email address if you wish to be entered into a draw for one of five £25 Amazon vouchers. 

     
     
     
     
     
     
     
  • Where do you live?

  • When 'out and about', most of the time you are... (please select all that apply)
  • Are you... (please select all that apply)
  • Do you use or have experience of: (please select all that apply)

  • What device do you usually use when using the internet? (please select all that apply)

  • Do you use any assistive technology to use the internet? (please select all that apply)

  • Where did you hear about the Euan's Guide Access Survey supported by Motability Operations? (please select all that apply)

  • I would like to: (please select all that apply)

  • Thank you very much for your time!
    Euan and the Euan's Guide Team

  • Should be Empty: