Support Ticketing

Support Ticket Form

The site may still have performance issues. Please clear your browser history and cache before accessing it. WIA OUT OF OFFICE: All WIA Staff are out of the office for their Winter Break from December 21st, 2024, through Jan 1st, 2025. ALL tickets will be addressed in the new year. Thank you for your patience and understanding.
What do you need help with?*

Member Account & Login ErrorsDonation Refund RequestReceived a "Critical Site Error" messageMentorship ProgramEvent SupportOther
For all mentorship program questions, including issues with your profile, please email mentorship@womeninanimation.org.
The WIA support team is unable to provide answers for events. We can only assist with member account and website issues. For event issues, please reach out to our Events Manager at Events@womeninanimation.org. They can better assist you with information about any WIA event.
What issue are you experiencing?*

I'm having an issue submitting paymentI'm having an issue with upgrading or renewing my membershipI can't sign in/My email address is invalid / IP BlockI'm not receiving a verification emailI'm not receiving a password resetI can't access my benefitsOther
When you received the Critical Site Error, what were you doing?*

Making a payment (e.g. becoming a member, renewing my membership, giving a donation outside of membership, etc.)Updating my payment method only (not making a payment)Updating my member profileOther
Please explain the error you're experiencing. *
Please include a screenshot that might help to identify or resolve the issue

Cancelof
What device were you using when the error occurred (desktop/laptop, tablet, or mobile device)?
What web browser were you using when the error occurred?
Please include any other details that might help to identify or resolve the issue.
Your Name*

First NameLast Name
Which WIA membership level do you have?
Your WIA Account Email Address*
example@example.com
Your Name
First, Last
Your Email Address*
example@example.com - This may also be your WIA Account Email if applicable
Order Number
The order number from the confirmation email of the donation if accessible
Date on which the donation was made

MonthDayYear
Date
Please explain all relevant circumstances justifying your request.
Please include a screenshot that might help to identify or resolve the issue

Cancelof
Should be Empty:

Support Ticket Form