Terms & Conditions
Retainer
An initial 50% retainer and a signed contract must be secured prior to any services being performed by Kdh Dekor, LLC.
Contracted services
Includes all services described in selected package details reviewed and distributed to clients. Any additional services/products requested by the client incurred by Kdh Dekor, LLC will be billed directly to client at cost. All services contracted cannot be deducted, but additional services can be added.
SMS Communications
We use text messaging to communicate delivery/pickup info, marketing information, requests for reviews, and updates. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By booking a rental/set up you agree to all our terms and conditions.
Taxes
Taxes are not included on price giving until invoice is sent and will cost an additional 8.25% tax.
Cancellation Policy
Weather/ Cancellation Policy
You may cancel or reschedule a reservation for any reason however payment is non-refundable. Cancellations are given credit with our company valid for a year. Please call us at (469) 478-7076 to cancel or reschedule a reservation and we will be happy to assist you. You may also cancel via email at kdhpartydecor@gmail.com
Damage or Loss of Accessories
Client agrees to exercise all due care in caring for, and preserving the property of Kdh Dekor, LLC. Clients shall remain responsible for all loss or damage to rentals, up to and including actual replacement value for each missing or damaged item per cost.
Payment Schedule and Method
For your convenience, payments can be made online via HoneyBook.com using a valid credit card. Otherwise, payment is to be made by Venmo or Zelle.
50% initial retainer due upon completion of the signed agreement for services. Remaining balance is due one week before event date.
The undersigned have read this contract, understand its terms, and agree to be bound thereby. Any additions, deletions, or revisions must be made in writing and approved by all responsible parties. The parties agree that this contract is the complete and exclusive statement of the mutual understanding of the parties.