KW Explore Support Request
Please note that with KWSA they do need us to complete an SOP with details of your query. Please do note that with MyEdge and KWSA we have a 48 hour turn around time and with KW Command on certain aspects we have a longer turn around time due to time differences.
Your Details
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First Name
Last Name
KWSA Email Address
*
example: shawn.armer@kwsa.co.za
Select the most relevant category for your query
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Mapp
KW Command
Property24
Google Drive
Google Suite
Which computer do you have?
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Windows
Apple (Mac)
Other
Which Browser are you using?
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Google Chrome
Safari
Internet Explorer
Opera
Fire Fox
Please provide a detailed description of your query or error
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Please assist us to resolve your query quicker by Uploading a Screenshots of your error.
*
Browse Files
Drag and drop files here
Choose a file
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of
KWL Reference Number (Only necessary when it is a specific property)
Date submitted to KW Explore Market Centre
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Month
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Day
Year
2 digit month, 2 digit day, 4 digit year
Date
If we have to log onto your computer remotely please so download and install AnyDesk.com to ensure safe and secure assistance we do not use TeamViewer due to privacy policies.
https://anydesk.com/en
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