For and in consideration of the mutual covenants contained in this agreement, and other good and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:
Cancellation and Refund Options
For reservations scheduled during designated holiday dates, guests may choose from the following cancellation options:
· Refund option: Cancellations received at least fourteen (14) calendar days before the scheduled check-in date are eligible for a full refund to the original form of payment.
· Account-credit option: Cancellations received at least seven (7) calendar days, but fewer than fourteen (14) calendar days, before the scheduled check-in date are eligible for a credit equal to the amount paid. The credit will be applied to the guest’s account for a future stay and has no cash value.
Cancellations received fewer than seven (7) calendar days before the scheduled check-in date, as well as no-shows, are not eligible for a refund or account credit. Any approved account credit is subject to availability and the property’s booking terms at the time of rebooking.
It is important that the following information be truthful to enable us to provide your dog with the care it deserves.
Does your dog have special needs (blind, deaf, medical requirements, separation
anxiety, aggressive behavior, etc.). This is crucial so that proper kennel placement,
medication schedules and time allotment is given to your dog to ensure his comfort.
Should your dog cause excessive damage (chewing walls, clawing, etc.) to our
property or kennels will be the owners' responsibility to pay for said repairs. In
accordance with the above, or any issue related to your dog, should your dog be
requested to be removed from our property for their safety, and the safety of other dogs
in our care, as well as our staff, no refunds will be given.