Your record will be available within 5-7 business days after you have submitted this request.
IBC follows record retention guidelines set forth by the Commonwealth of Massachusetts. Records for adult patients are maintained for 7 years. Pediatric records are maintained for 7 years or until the individual turns 18.
Requested psychotherapy records are provided after clinical review. If the content of the record could adversely affect the patient's wellbeing, a summary of the record will instead be provided in accordance with Commonwealth of Massachusetts G.L. c. 112, § 12CC and 243 CMR 2.07 (13)(e).