Returns Form

Returns Form
Hello there!

At UPGRAD'D Labs, your skin's happiness is our top priority, which is why a complimentary patch test is included with all of our products. We pour our hearts into formulating products, but, we get it – sometimes, despite our best intentions, your skin and a product just might not get along.

We're here to make things right and put that smile back on your face.

If you experienced a reaction after using one of our patch tests we’re happy to refund you upon receipt of the associated, unopened product by completing the return form below.

And if it is because any other reason, also complete the return form below and we’ll get back to you with all you need to return the product to us.

Because everyone deserves happy skin!

The UPGRAD'D Labs Team.
Customer Information
Name*

First NameLast Name
Email*
example@example.com
Order Number*
Product Information
Product Name*
Date of Purchase*
Reason for Return*

Patch Test Details
Date of Patch Test*

MonthDayYear
Date
Reactions Observed*
Area of Patch Test*

Issue Description
Please describe in detail how the product did not work for you and any adverse effects you experienced. This information will help us better understand your situation and improve our products.*

Return Preferences
Please select one of the following options*
Additional Comments:
Please provide any additional comments or suggestions you may have regarding the product or your experience with our brand

Declaration
Date*

MonthDayYear
Date
Should be Empty: