The RMI aims to ensure a fair, timely and objective resolution of grievances relating to the implementation of its mission and operations. A grievance is understood as a general expression of dissatisfaction with a situation, activity, behavior, or a more specific and serious feeling of wrongdoing that relates to harassment, discrimination, or another abuse (i.e. conflict, corruption, human rights violation, etc.).  Prior to submitting a complaint via the RMI grievance mechanism, the grievants are encouraged to make all reasonable attempts to resolve their complaint at the lowest and most appropriate level. If no satisfactory answer was found, stakeholders are invited to submit a grievance through this form.  The grievance will be processed according to RMI Grievance mechanism process policy.