Patients who are not able to keep their appointments are asked to provide timely notice of cancellation or need to reschedule prior to their appointment. Unfortunately, in recent months our "no show" rate for appointments has significantly increased. This has created multiple challenges, but most importantly, it is compromising our ability to provide care for our patients who need to be seen in a timely manner.
We will send automatic appointments reminders via text and telephone calls based on your communication preferences, but it is ultimatley your responsibility to remember your appointment date and time. If you give us less than a 24 business hour notice you will be charged a $75 cancellation fee.
NO SHOW
A "no show" is defined as a scheduled appointment where you fail to arrive, or you are greater than 15 minutes late.
LATE CANCELLATION
A "late cancellation" is defined as a scheduled appointment that you fail to provide 24 business hour notice of the cancellation. After the 3rd late cancellation, the provider reserves the right to dismiss care.
Please sign and date below, acknowledging recognition of this policy.