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  • Family Feedback for Quality Improvement Plan

    Please help us improving our OSHC services by filling outthis feedback form. What do you think about our strength in each standard? Doyou have any suggestion on how we can do better?
  • Information for families

    Families are informed about the program and their child's progress.
  • Wellbeing and comfort

    Each child’s wellbeing and comfort is provided for, including appropriateopportunities to meet each child’s need for sleep, rest and relaxation.
  • Health practices and procedures

    Effective illness and injury management and hygiene practices are promoted andimplemented.
  • Healthy lifestyle

    Healthy eating and physical activity is promoted and is appropriate for each child.
  • Fit for purpose

    Outdoor and indoor spaces, buildings, fixtures and fittings are suitable for theirpurpose, including supporting the access of every child.
  • Upkeep

    Premises,furniture and equipment are safe, clean and well maintained.
  • Positive educator to child interactions

    Responsive and meaningful interactions build trusting relationships which engage andsupport each child to feel secure, confident and included.
  • Dignity and rights of the child

    The dignity and the rights of every child are maintained.
  • Collaborative learning

    Children are supported to collaborate, learn from and help each other.
  • Self-regulation

    Each child is supported to regulate their own behaviour, respond appropriately tothe behaviour of others and communicate effectively to resolve conflicts.
  • Engagement with the service

    Families are supported from enrolment to be involved in the service and contribute toservice decisions.
  • Parent views are respected

    The expertise, culture, values, beliefs of families are respected and familiesshare in decision-making about their child’s learning and wellbeing.
  • Families are supported

    Current information is available to families about the service and relevant communityservices and resources to support parenting and family wellbeing.
  • Transitions

    Continuity of learning and transitions for each child are supported by sharing relevantinformation and clarifying responsibilities.
  • Access and participation

    Effective partnerships support children’s access, inclusion and participation in theprogram.
  • Community engagement

    The service builds relationships and engages with its community.
  • Continuous improvement

    There is an effective self-assessment and quality improvement process in place.
  • Educational leadership

    The educational leader is supported and leads the development and implementation ofthe educational program and assessment and planning cycle.
  • Development of professionals

    Educators, co-ordinators and staff members’ performance is regularly evaluated andindividual plans are in place to support learning and development.
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