Many people use customer reviews on the internet to make decisions about what they buy.

Are customer reviews the most useful tool to use when making a purchase?

Discuss the advantages and disadvantages of using these reviews.

Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Many people use customer reviews on the internet to make decisions about what they buy.

Are customer reviews the most useful tool to use when making a purchase?

Discuss the advantages and disadvantages of using these reviews.

Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Some example paraphrases

Example 1

Many consumers depend on online feedback from fellow customers in order to make well-informed purchases.

Example 2

Many shoppers make their purchasing decisions after reading internet-based reviews provided by other customers.

Example 3

Online customer reviews are used by many buyers to choose from a range of competing products and services.

Dr Tim’s favourite

Customer reviews have become a popular way to compare products and services on the internet before purchase.