This Boarding Agreement (the "Agreement") is between Fetch Me Later McKinney LLC (the "Facility") and the undersigned pet parent (the "Owner")

1. To make things more convenient for families and safer for our furry guests, we will obtain veterinary records for each of our guests directly from the family's veterinarian. We will keep records up to date, and let families know when vaccinations are needed for an upcoming reservation or appointment. To accomplish this, we do require all guests to have a Veterinary Release on file. The following vaccinations are required by all canine guests choosing to stay with us.

• Rabies
• DHLPP or DHPP and Leptospirosis
• Bordetella- every 6 months
• Canine Flu annually

Please note: Only if there has been a time lapse between vaccine updates, then the following timelines apply: Bordetella must be administered at least 72 hours in advance of boarding (intranasal or injection) All other vaccines must be administered 14 days prior to stay.

The following vaccinations are required by all feline guests choosing to stay with us.

• Rabies
• FVRCP (distemper, viral rhinotracheitis, Calicivirus and Panleukopenia)
• FELV (Feline leukemia virus)

For the safety of all our guests, we do not accept self-administered vaccinations as there is no way for us to confirm proper administration. All vaccinations must be able to be confirmed by a veterinary facility.

 

2. Fetch Me Later McKinney LLC is a well-care facility, meaning that we require our guests to be in reasonably good health. Our staff does watch our guests closely and will note declining health in well animals or "odd" behavior for our guests, however, we do not provide veterinary services and are not trained to care for animals with special health needs.

Therefore, Owner certifies that Owner's pet(s): 

is in general good health, free of ticks and fleas, and on a properly administered flea and tick preventative medication;
has not visited and will not visit a veterinarian's office within 5 days of using the Facility except as otherwise disclosed to Facility in writing prior to using the Facility's services;

• has never harmed or shown aggression or intimidating behavior towards any person; and
• has never been involved in any type of lawsuit with respect to a prior pet bite claim.

Owner agrees to immediately notify the Facility in writing if any of the foregoing certifications are no longer true and correct. (Email is fine)

3. Owner agrees not to bring pet(s) to Facility if pet(s) exhibit(s) any signs of illness that may be harmful to the other pets in attendance, such as: vomiting, diarrhea, coughing, extreme lethargy, etc. without first obtaining approval from the Facility.

4. All pets will be examined for signs of fleas or ticks at check-in and will not be admitted to daycare/boarding if fleas or ticks are noticed. This "spot check" is not a foolproof process. If, at any time during care, a pet is noticed to have fleas or ticks, treatment will be applied, and a $75 fee will be charged to Owner. Excessively long toenails may cause injury. If the Facility believes the length of nails will cause harm or injury, the Facility will trim the pet's nails for a fee of $25.

5. Veterinary care: Should our guests become ill, injured, or in need of medical attention while in our care, we will contact the pet parent for instructions on how to proceed. If we cannot reach the pet parent, we will try to contact the guest's regular veterinarian for instructions on how to proceed. If we feel urgent medical attention is required, we will proceed to an animal urgent care clinic for assistance. To be able to care for our guests as best we can, and as if they are our own, we do require your consent. Therefore, Owner gives the Facility consent to act on the Owner's behalf to obtain veterinarian services if Owner's pet(s) become(s) ill or require(s) the attention of a veterinarian. The Owner agrees that the Facility, in its sole discretion, may engage veterinarian services, administer medicine, or give other requisite attention to the pet(s); that all expenses incurred shall be paid by the Owner; and agrees to indemnify and hold the Facility and its employees harmless from said expenses.

6. We do require that all customers have a credit card on file prior to confirmation of reservation. Because we are a small family business, and we desire to serve as many clients as possible, we do abide by the following pre-payment and cancellation policies:

1. We require reservations to be canceled a minimum of 7 days prior to guests' expected arrival date or an amount equal to one night's stay per guest will be charged.
2. For reservations canceled 48 hours or less in advance, an amount equal to 50% of the total reservation amount will be charged.
3. Guests who neglect to cancel their reservations, and do not arrive by the office's closing time on the reservation date, will be subject to a fee equal to the reservation amount, with a maximum limit set at five nights' stay.
4. Pre-payment is required on Boarding Reservations during holiday periods.
5. For stays of 14 nights or longer, a non-refundable deposit of 50% is due at the time of booking.
6. Cancellation fees also apply to stays already in progress (early checkouts).  Once a guest is checked in, the full balance of the boarding stay is due and payable. Invoices will be paid at the time of pickup, however, if the guest is picked up early, the full balance remains.
7. Pre-payments will be refunded, and fees will be waived, if the reservation can be filled with another customer from our waitlist or by other means.

7. Check-in/Check-out: Much like a hotel for our human friends, Fetch Me Later McKinney LLC has set check-in and check-out times. We normally can accommodate early check-ins and late checkouts, however, there is no guarantee of suite availability. In some cases, guests arriving early, or checking out late may spend their extra time resting in a crate in between outside playtime.

Normal check-in time is as follows:

Monday - Friday from 1pm until 5:30pm (Guests arriving prior to 1pm will be charged an additional fee of $15).

Saturdays from 8am - 12pm

Normal check-out time is as follows: 

Monday - Friday from 8am until 12pm (Guests not checked out by 12pm will be charged an additional fee of $15)

Saturdays from 8am - 12pm

Office hours: 

Monday - Friday 8am - 5:30pm

Saturday 8am - 12pm 

All guests will need to be dropped off or picked up during regular office hours. 

Guests not checked out by office closing time on the day of departure will need to pay for an additional night(s) of boarding and be checked out the next business day. We will do our very best to keep guests in their suites until parents pick them up, however, please understand that during the holiday and summer times when we are sold out, if guests are not picked up on the scheduled day of departure, they will most likely need to be moved to a portable kennel and therefore require additional breaks. If this is the case, there will be a charge for one bedtime potty walk.

Guests not checked in by office closing times will not be accepted and parents will need to make alternative arrangements

8. Owner agrees to pay all charges incurred for: special services requested, veterinary costs as stated above, and failure to comply with the Facility's cancellation policy. Owner agrees that the Facility can automatically charge the Owner's credit card on file for any and all services rendered and costs incurred.

9. Owner understands and agrees that pets with temperaments that are conducive for social interaction with other pets will be placed in groups with other pets of similar size, temperament, and energy level in the Facility's sole discretion unless Owner requests that their pet(s) be excluded from group play. Owner understands and agrees that there are inherent risks associated with the social interaction of groups of pets, even when the groups are closely monitored, which may result in (a) the transfer of communicable illnesses including, but not limited to, Bordetella virus ("canine cough") and canine influenza, and (b) injuries including, but not limited to, broken nails, sore pads, abrasions, lacerations, punctures, and other wounds and cuts. The Facility requires all pets to be vaccinated; however, no vaccine for airborne illness is 100% effective, and Owner understands that Owner's pet may still contract an airborne illness despite being vaccinated.

10. The Facility is not responsible or otherwise liable for any damaged personal property belonging either to Owner or Owner's pet(s).

11. Owner agrees to keep pet(s) leashed and managed properly while on Facility property and when entering and exiting the Facility.

12. Required informed consent on Fire Safety. Fetch Me Later McKinney does not have a sprinkler system. We have a monitored smoke detection system that will alert us, and authorities if smoke is detected. We have cameras that allow us to check in on the guests in our care when we are not present. We have staff onsite caring for our guests 365 days per year scheduled from 6:30am - 7:30pm and from 9pm - 11pm. Under Texas law, we are required to inform you that your pet will be left unattended at times without a fire sprinkler system.

13. Owner assumes any and all liability and expenses for injuries inflicted upon any human or other pet(s) by Owner's pet(s) while in the Facility. Owner agrees to indemnify and hold the Facility and its employees harmless from any and all liability and expenses incurred as a result of said injuries.

14. Owner represents to the Facility that Owner is over 18 years of age; that all information provided about the Owner is accurate; and that all credit card information provided is

15. Facility has the right to take photographs and/or videos of Owner's pet(s) while in the Facility's care. The Facility may post or reproduce any and all photographs/videos taken (as well as pet(s) name) on or in, without limitation, the Facility's website, social media sites or promotional materials without becoming liable to the Owner (or the Owner's pet(s)) for any royalty payment. Owner hereby releases, covenants not to sue, and forever discharges the facility of and from any and all claims, demands, rights, and causes of action of whatever kind or nature. Further, Owner agrees that no photography or video may be taken by the Owner while in the Facility without written approval from the Facility.

16. Owner agrees to pick up Owner's pet(s) at the time the pet(s) is scheduled to leave the Facility. Any pet that is left at the Facility without any contact from Owner will be considered abandoned after the 10th day from the date of the scheduled pick up. The Facility will be the legal Owner of the pet after the 10th day and will, in its sole discretion, determine whether to try to rehome and adopt the pet or relinquish the pet to an unrelated shelter of the Facility's choice. Owner understands and agrees that if Owner abandons the pet at the Facility that Owner may be unable to retrieve possession of the pet and waives any recourse against the Facility and releases the Facility from any and all damage sustained by Owner.

17. Owner understands that the Facility's liability, of any circumstance related to the pet, will not exceed the current chattel value of a pet of the same breed as the one in the Facility's care.

18. Facility shall have the right to refuse to release Owner's pet(s) until Owner has paid all charges due to the Facility. The Facility is hereby granted a lien on the Owner's pet(s) for any and all unpaid charges resulting from boarding, daycare or any other service provided by the Facility.

19. Owner releases, indemnifies and holds the Facility harmless from any and all manner of damages, claims, losses, liabilities, costs or expenses, causes of action or suits, whatsoever in law or equity (including, without limitation, attorney's fees and related costs) arising out of or related to the services provided by the Facility, except which may arise from the sole gross negligence or intentional and willful misconduct of the Facility, including, without limitation: a) any inaccuracy in any statement made by Owner or information provided by Owner to the Facility; b) Owner's pet(s), including but not limited to destruction of property, pet bites and transmission of disease; c) any action by Owner which is in breach of the terms and conditions of this Agreement.

20. This Agreement contains the entire agreement between the parties and shall be binding upon the Owner and the Owner's heirs, administrators, personal representatives, and assigns of Owner and the Facility.

21. This Agreement shall be governed by and construed and enforced in accordance with the internal, substantive laws of the State of Texas, without giving effect to the conflict of laws rules thereof that would apply the law of another state. The exclusive venue for any action, claim, or suit arising hereunder shall be in the courts of Collin County, Texas.