CLEC Residential - Full Application

  • Application for Residential Service

    Thank you for your interest in Red River Communication's services. 

    As your local telecommunications provider, Red River Communications has been at the forefront of technology, serving area communities for over 70 years.

    We are dedicated to offering the most advanced products and services, along with the best possible customer experience.

    There is a one-time application charge of $50.00. As a customer in our Cooperative Area, you'll automatically become a cooperative member once you become a customer.

    If you have any questions or concerns, please don't hesitate to contact us by calling 701-553-8309 or emailing support@redrivercomm.com. We're here to assist you!

    Please complete the form below to initiate services.

  • Account Information

  • Are there multiple buildings on your property?
  • Would you like to extend service(s) to these additional building(s)?
  • Is your mailing address the same as your physical address?*
  • Format: (000) 000-0000.
  • Format: (000) 000-0000.
  • Date of Birth*
     - -
  • Please tell us more about your residence (select one):*

  • Internet Services

    With speeds up to a GIG and unlimited data caps, you will have plenty of speed to stream, learn, work and play. Plus, you can do more with our cutting-edge managed WI-Fi.
  • Residential Internet: (Select one)*

  •  A ONE-TIME $50.00 APPLICATION FEE WILL BE INCLUDED ON YOUR FIRST BILL
    *All pricing assumes a two (2) year contract length and standard installation. Construction costs may apply if you do not choose a 2-year agreement.

    Broadband Labels: Access detailed information about our broadband service offerings by clicking the Broadband Labels link below. VIEW: Broadband Labels

  • Managed Wi-Fi

    A router is needed to make your internet service wireless throughout your home. With our premium router powered by Wi-Fi 6 technology, get edge-to-edge Wi-Fi coverage and mobile app access for a premium Managed Wi-Fi experience throughout your home. 

    Our trained technicians will INSTALL and OPTIMIZE your home network using the latest Wi-Fi 6 technology. Plus, since the pros at Red River manage your Wi-Fi, we can remotely troubleshoot and improve your network performance.

    For more information about each package, go to: https://redrivercomm.com/internet/wifi/

  • Select your desired level of Managed Wi-Fi:*

  • Local Phone Services

    Red River Communications delivers crystal-clear voice quality over our state-of-the-art fiber optic network. You can retain your current phone number(s) and continue using your existing landline phones.
  • Phone Service: (Select one)*

  • Porting Your Current Phone Number

    If you are subscribing to phone service, please complete the section. You MUST provide a current copy of the bill from your current phone provider prior to installation:
  • I authorize Red River Communications to submit a port request for all numbers listed below. The port request will terminate service at the current phone provider and transfer service to Red River Communications.
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  • Directory Listing

    Please list how you would like your listing to be displayed in the next phone directory.
  • Directory Listing Options:*

  • Phone Battery Backup

    An optional battery backup allows your phone service to operate even if the power is out. Battery backup is for phone service only, not broadband services. See terms and conditions for battery backup notice.
  • Battery Backup Options:

  • Red River Digital TV Service

    Choose the entertainment package that fits your business. Whether you are a non-hospitality business that wants the basics, or are looking for wall-to-wall sports coverage, we can customize a package to fit your needs.
  • Digital TV Service: (Select one)*

  • Digital TV Channel Packages

  • Please select the package you wish to subscribe:
  • How would you like to watch? STREAM Digital TV using a Roku, Amazon Firestick or Apple TV AND/OR WATCH on a traditional set top box/remote.

  • CLOUD DVR Service

    Pause and record TV from any connected TV in your home! Cloud DVR stores your recorded programs on a server, which means your recordings are safe and sound. Plus, you can restart any program even after it starts and watch it from the beginning.
  • CLOUD DVR: (Can be upgraded at anytime)

  • Premium Channels

    Want even more entertainment? Add these premium channels to any of our digital tv packages. No long-term commitments or hidden fees.
  • Select all channels you would like to subscribe to:

  • Fiber Construction Drop Permit

    The property owner or their authorized representative(s) are responsible for identifying and marking any private underground facilities. Red River Communications will utilize One Call 811 Hotline to have all public utilities, including natural gas, electric, and phone services, located during the fiber optic cable construction process.
  • Do you own or rent the property?*
  • Format: (000) 000-0000.

  • Red River Communications and its agents are not liable for damage to your facilities if they are not properly marked with stakes, spray paint, or flags before work commences. If you are unable to accurately locate and mark your privately owned buried facilities, contractors are available to do so for a fee.

    Once construction activities are finished, Red River Communications will backfill with existing soil and mound the affected area. Any further restoration responsibilities rest with the property owner.

    I affirm that I am the owner or an authorized representative of the owner(s) of the property specified in this application. I grant Red River Communications (RRC) reasonable access to the premises to inspect, install, maintain, and repair RRC products or services, and authorize any employee or designated agent to provide access for these purposes. I confirm the information provided is accurate and will notify Red River Communications promptly of any plan revisions. If installation requirements differ from what was initially submitted in this application, I understand these changes may incur additional costs to me.

  • Location of natural or buried obstacles and customer-owned facilities

    Indicate any above or underground facilities or obstacles on your property by checking the relevant box(es) below.
  • Check all that apply:
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  • Account Privacy & Access

  • The FCC requires the privacy of personal information stored and collected for services. Examples of protected information include call details, services and features subscribed to, and carrier selected. Because it is of public record, examples of non-protected information include name, address and phone number if published.

    Customer authentication is required anytime you contact us about protected information about your account. The following process complies with these requirements:

    • If you come to the office for information, please bring a copy of your complete bill with you. If you do not have your bill you will need to provide a valid photo ID before we can share information on your account.
    • If you are calling the office, you need to provide your CPNI password to allow us to share information about your account.

  • Paperless Billing and Auto Pay Options

    For security reasons, do not email this form with your financial information.
  • Paperless Billing: Get a one-time $10 bill credit by signing up for SmartHub and going paperless! You’ll receive a text message, email, and/or app alert each month letting you know your bill is ready to view.*
  • AUTO PAY OPTIONS: Red River Communications offers two ways for you to AUTO PAY your monthly bill - monthly credit card payments, or auto bank pay. A member of our Customer Experience Team will reach out about setting up your preferred payment option.*

  • Common Cents - Round-Up Program

    Common Cents for the Common Good. Making a big difference in our communities!

  • Common Cents, a non-profit organization operated separately from Red River Communications, awards funds to local non-profit and community organizations. Common Cents is funded by our customers when they choose to round up their bills to the next dollar. These tax-deductible contributions average $0.40 per month and do not exceed $11.80 annually. As a Red River customer, you are automatically enrolled to contribute to the Common Cents program. If you choose not to contribute, please call our office at 701-553-8309 and we will remove you from the program.

    Learn more at redrivercomm.com/common-cents

  • Thank you for your interest in our services.

    Unfortunately, at this time, Red River Communications only serves a limited number of apartment buildings. Our technology experts are working to select the correct equipment to provide the best services available to apartment customers. Please complete the rest of the form, and our team will contact you as soon as service becomes available. Thank you for your patience and understanding.
  • Do you wish to be contacted when you apartment building is connected to Red River Communications' fiber-optic network?

  • Application Signature

    By signing, you agree to comply with Red River Rural Telephone Association (DBA Red River Communications) Articles of Incorporation, bylaws, policies, rules and regulations and the current Terms and Conditions. If you would like a printed or digital copy of the full terms and conditions, please email support@redrivercomm.com.
  • Who assisted you with the application process?*
  • Date*
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  • Should be Empty: