CLEC Residential - Full Application

Application for Residential Service

Thank you for your interest in Red River Communication's services.

As your local telecommunications provider, Red River Communications has been at the forefront of technology, serving area communities for over 70 years.

We are dedicated to offering the most advanced products and services, along with the best possible customer experience.

There is a one-time application charge of $50.00. As a customer in our Cooperative Area, you'll automatically become a cooperative member once you become a customer.

If you have any questions or concerns, please don't hesitate to contact us by calling 701-553-8309 or emailing support@redrivercomm.com. We're here to assist you!

Please complete the form below to initiate services.
Account Information
Name*

First NameLast Name
Service (Physical) Address:*

Street Address

Street Address Line 2

CityState

Zip Code
Are there multiple buildings on your property?

YesNo
Would you like to extend service(s) to these additional building(s)?

YesNo
Please elaborate on the service(s) you would like to extend to these additional building(s).
Is your mailing address the same as your physical address?*

YesNo
Mailing Address:

Street Address

Street Address Line 2

CityState

Zip Code
E-mail:*
example@example.com
Secondary E-mail:
example@example.com
Mobile (Cellular) Number:*
Please enter a valid phone number.
Landline Phone Number:
Please enter a valid phone number.
Social Security Number #:*
Date of Birth*

MonthDayYear
Date

Please tell us more about your residence (select one):*

I live in a Single Family HomeI live in a Twin Home / DuplexI live in an Apartment

Internet Services

With speeds up to a GIG and unlimited data caps, you will have plenty of speed to stream, learn, work and play. Plus, you can do more with our cutting-edge managed WI-Fi.
Residential Internet: (Select one)*

GIG - 1 Gig Download / 1 Gig Upload - $99.50Family - 500 MBPS Download / 500 MBPS Upload - $89.50Starter - 250 MBPS Download / 250 MBPS Upload - $69.50No Internet Service - Phone Service Only
A ONE-TIME $50.00 APPLICATION FEE WILL BE INCLUDED ON YOUR FIRST BILL
*All pricing assumes a two (2) year contract length and standard installation. Construction costs may apply if you do not choose a 2-year agreement.

Broadband Labels: Access detailed information about our broadband service offerings by clicking the Broadband Labels link below. VIEW: Broadband Labels
Managed Wi-Fi

A router is needed to make your internet service wireless throughout your home. With our premium router powered by Wi-Fi 6 technology, get edge-to-edge Wi-Fi coverage and mobile app access for a premium Managed Wi-Fi experience throughout your home.

Our trained technicians will INSTALL and OPTIMIZE your home network using the latest Wi-Fi 6 technology. Plus, since the pros at Red River manage your Wi-Fi, we can remotely troubleshoot and improve your network performance.

For more information about each package, go to: https://redrivercomm.com/internet/wifi/
Select your desired level of Managed Wi-Fi:*

Ultimate Wi-Fi (Recommended for all Residential Customers) - $13.95/per month Includes: home whole network protection, enhanced parental controls, Red River Wi-Fi App, Wi-Fi 6 GigaSpire Router, FREE installation, optimized equipment placement and worry-free technical support.Basic Wi-Fi - $7.95/ per month includes: router, installation and supportI will provide and self install my own Wi-Fi router
Network Information: Please list your network name and password

Account Privacy & Access
The FCC requires the privacy of personal information stored and collected for services. Examples of protected information include call details, services and features subscribed to, and carrier selected. Because it is of public record, examples of non-protected information include name, address and phone number if published.

Customer authentication is required anytime you contact us about protected information about your account. The following process complies with these requirements:
- If you come to the office for information, please bring a copy of your complete bill with you. If you do not have your bill you will need to provide a valid photo ID before we can share information on your account.
- If you are calling the office, you need to provide your CPNI password to allow us to share information about your account.
Account CPNI Password and PIN: Your CPNI password and PIN allow us to share information about your account.*
Security Questions: Security questions may be set up on your account in the event you call our office to inquire about your account and do not remember your password. Answering these security questions will allow you to access your account.*
Additional Authorized Contacts: In addition, information will only be given to the name of the person on the account. If you would like other people (husband, wife, family, etc.) to have access and/or make changes, please provide the names below of those whom you wish to have access to your account.

Paperless Billing and Auto Pay Options

For security reasons, do not email this form with your financial information.
Paperless Billing: Get a one-time $10 bill credit by signing up for SmartHub and going paperless! You’ll receive a text message, email, and/or app alert each month letting you know your bill is ready to view.*

I want PAPERLESS BILLING: The bill will be available online each month. RECEIVE A ONE-TIME $10 BILL CREDITI want to receive a PAPER BILL: There is no monthly charge to receive a mailed billing statement.
Please email my invoice to the following email address:
example@example.com
AUTO PAY OPTIONS: Red River Communications offers two ways for you to AUTO PAY your monthly bill - monthly credit card payments, or auto bank pay. A member of our Customer Experience Team will reach out about setting up your preferred payment option.*

Yes, I want to auto pay by credit cardYes, I want to auto pay by auto bank payI will pay my bill manually each month
Common Cents - Round-Up Program

Common Cents for the Common Good. Making a big difference in our communities!
Common Cents, a non-profit organization operated separately from Red River Communications, awards funds to local non-profit and community organizations. Common Cents is funded by our customers when they choose to round up their bills to the next dollar. These tax-deductible contributions average $0.40 per month and do not exceed $11.80 annually. As a Red River customer, you are automatically enrolled to contribute to the Common Cents program. If you choose not to contribute, please call our office at 701-553-8309 and we will remove you from the program.

Learn more at redrivercomm.com/common-cents
Please list any additional comments or special requests you would like to communication to the Red River Communications team:

Thank you for your interest in our services.

Unfortunately, at this time, Red River Communications only serves a limited number of apartment buildings. Our technology experts are working to select the correct equipment to provide the best services available to apartment customers. Please complete the rest of the form, and our team will contact you as soon as service becomes available. Thank you for your patience and understanding.
Do you wish to be contacted when you apartment building is connected to Red River Communications' fiber-optic network?

YesNo
Email
example@example.com
Application Signature

By signing, you agree to comply with Red River Rural Telephone Association (DBA Red River Communications) Articles of Incorporation, bylaws, policies, rules and regulations and the current Terms and Conditions. If you would like a printed or digital copy of the full terms and conditions, please email support@redrivercomm.com.
Who assisted you with the application process?*

I called the officeI signed up on your websiteI worked with a salespersonI received a mailer or saw an ad on social mediaOther
Salesperson Name
Date*

MonthDayYear
Date
Application Signature*

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For Office Use Only
Should be Empty:

Account Information

Internet Services

Local Phone Services

Porting Your Current Phone Number

Directory Listing

Phone Battery Backup

Red River Digital TV Service

Digital TV Channel Packages

CLOUD DVR Service

Premium Channels

Self-Monitored ARLO Cameras

Fiber Construction Drop Permit

Location of natural or buried obstacles and customer-owned facilities

Account Privacy & Access

Paperless Billing and Auto Pay Options

Common Cents - Round-Up Program

Thank you for your interest in our services.

Application Signature