Warranty Claim for Automatic Cover

Warranty Claim for Automatic Pool Cover
Who Installed Your Cover?*
We do not accept warranty claims for installations are company did not install. Please contact the company on your sales contract for futhrer assistance in filing a warranty claim. Thank You.
Installation Date*

MonthDayYear
Date
Days since installation took place
Name of the Company/Reseller who installed your fence*
Please choose the Warranty Claim type*
Please provide a detailed description of the issue or concern*

0/0
Upload 3-5 high resolution photos clearly showing the issue or concern

(additional photos may be required)
PHOTO #1*

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PHOTO #2*

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PHOTO #3*

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PHOTO #4

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PHOTO #5

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Upload a copy of your Proof of Purchase.

This document can be a copy of your Completed & Signed Construction Contract with Attachment Drawing or your All-Safe Pool Fence & Covers Product Invoice.
Proof of Purchase Upload*

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Name*

First NameLast Name
Installation Address*

Street Address

Street Address Line 2

CityState

Zip Code
Email*
example@example.com
Phone Number*
Please enter a valid phone number.
Please Note that Your Labor Warranty has expired
Please Note that Your Fabric Warranty has expired
Please Note that Your Motors, Controllers & Associated Electrical Components Warranty has expired
Please read before submitting your request:

Automatic Pool Covers are not manufactured or warrantied by our company. Latham Pool Products is the manufacturer and the one who reviews and approves all warranty claims. We have no control over the process or in determining warranty eligibility.

We will ensure that your claim is processed as timely as possible, within our control. In some situations, you may be asked to submit further details and/or photos/videos.

Once we hear back from the manufacturer, we will be in contact with you via the email address provided above. Please allow at least 7-10 business days for us to submit the claim. If after that time you have not heard back from us, please feel free to check in with our office for a status update. We will do our best to try and communicate any updates.

Copy of the Latham Warranty is available here

Copy of the Labor Warranty is available here
Today's Date

MonthDayYear
Date
Should be Empty:

Warranty Claim for Automatic Pool Cover