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  • CUSTOMER AND SITE INFORMATION

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  • MODEL INFORMATION

  • For Multi F and Multi F Max Please Provide the following (Up to 8 Indoor Units and 2 Branch Distribution Boxes):

  • Indoor Unit 1:

  • Indoor Unit 2:

  • Indoor Unit 3:

  • Indoor Unit 4:

  • Indoor Unit 5:

  • Indoor Unit 6:

  • Indoor Unit 7:

  • Indoor Unit 8:

  • Branch Distribution Box 1:

  • Branch Distribution Box 2

  • Initial System Installation Questions:

  • * If yes to any please provide any additional information below.

  • RLC AFTERMARKET SITE EVALUATION FORM

  • Piping Information

  • * Multi F piping Measurement is from Outdoor Unit to each IDU.

    * Multi F Max units have up to 8 IDU's and measurements are from Branch Box to indoor units. 

  • *∆ T Readings need to be taken after 15 minutes of system operation with fan speed on High

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  • ESP settings should be set in LG wall state: Installer setting 03: (options should be 000-255)

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  • Clearance Information

    M1 Distance from front of unit to closest obstruction

    M2 Distance from bottom of unit to closest obstruction

    M3 Distance from left of unit to closest obstruction

    M4 Distance from right of unit to closest obstruction

    M5 Distance from top of unit to closest obstruction

    *PICTURES WILL BE REQUIRED TO VERIFY DISTANCES

  • Outdoor Unit Clearance Information

  • RLC AFTERMARKET SITE EVALUATION FORM

  • Electrical Information

  • * DCv will fluxuate provide high and low values.

  • Power On Checks

    Disconnect Power Voltage A/C
  • Power On Checks

    ODU Power Voltage A/C
  • Power On Checks

    Branch Box 1 Power AC/DC
  • Power On Checks

    Branch Box 2 Power AC/DC
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  • *Remove com wires off of ODU. These wires will be hot on power up, wire cap to make sure they do not short out. Once you have checked the ODU you will need to hook up all of the com wires back up. If you are checking a Multi F Max please check ODU for Com A and B then hook up the com wires back and check Branch Box 1 and 2.

  • ODU\ Zone

  • Com Check

  • Branch Box 1 Com check

  • Branch Box 2 Com check

  • Thermistor Checks

  • Note: Temperature to be measured after 15 minutes of system operation, with fan speed High

    All checks in this section should be provided by LGMV or SIMS diagnostic tool. If using LGMV please record as much data as possible and send in with this form.

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  • Power OFF Checks

    ODU Ground Check
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  • Motor Checks (BLDC) ODU

  • Multi F Max Additional Motor ODU

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  • EEV 5&6 Wire

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  • RLC AFTERMARKET SITE EVALUATION FORM

  • INSTALLATION PHOTOS

  • Installation photos are required, please attach digital photos of the following (additional photos may be required):                                                                   

  • - Outdoor unit placement

    - Indoor unit placement

    - Outdoor unit model and serial number tags

    - Indoor unit model and serial number tags

    - Outdoor unit wiring and piping connections

  • Technical Service Support History

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  • *Resources*

    * This information is for the sole purpose of collecting data prior to calling Technical Support in order to facilitate a shorter call.

    * Additional Resources can be found: LGHVAC.com, LGMV Mobil app, Youtube.com, MyLGHVAC.com/trainingvideos. 

    * If LGMV Data is required please contact your local TSA, Distributor and/or Rep.

    * If you are looking for trouble shooting material please go to LGHVAC.com

    * If training is required please install LGMV Mobil app on your phone and look up the manual accordingly. For further training please contact your Distributor and/or Rep for additional training.

    * For informational videos showing how to test the product and assist you with filling out some of this form please go to youtube.com search "RAC Troubleshooting"

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