Account Manager Application

I understand your time is valuable and sincerely appreciate you taking a few minutes to fill this out, we will reach out after if there is a fit! PLEASE READ THIS APPLICATION IN ITS ENTIRETY BEFORE APPLYING:

Our company, DogConnectors, is a digital marketing agency within the pet space that has scaled from 0-$2m/yr in 4 years.

Visit our website here: https://www.dogconnectors.com/careers/

There is an incredible balance of world-class standards and intensity while promoting a healthy lifestyle. You'll be working in an extremely fun and empowering environment. We've helped scale over 100 pet brands in the last 4 years, all fast growing pet brands you will be on the leading edge of these transformations.

 

ROLE: The Account Manager is a crucial member of our organization, directly contributing to the success of our business. 

This role involves strong project management skills, leadership, and the ability to effectively communicate both with your team and clients. 

RESPONSIBILITIES: Work as the leader of a cohesive growth marketing team towards a common goal, client success. 

Your main tasks daily will be client communication, both in Slack and on calls. You will also be the "work pacer" of the operations team, setting deadlines and ensuring your team stays on track. This includes leading weekly team meetings and client calls. 

You will be working alongside C-Suite Executives providing updates on work cadence across the organization. 

Ensuring a "white-glove" service and improving overall client experience.

RESULTS: 

Team is meeting deadlines and producing quality work. 

Clients feel heard and understand project cadence.

Average client retention is 11 months or longer. Churn is 5% or less.

Holding team accountable to company values and culture expectation. 

REQUIREMENTS: Minimum of 2 years of experience as an Account Manager. Skilled in project management and client communicaion. Agency experience preferred. 

Proficiency with FB ads Manager and data analysis tools preferred.

Strong negotiation and decision-making skills. High emotional intelligence, resilience, and problem-solving ability.

HOURS: Eastern Standard Time Zone (9-5PM EST) 

SALARY: $55k-$72k + OTE BENEFITS: Work-life balance with remote work from anywhere.

All expenses paid company coaching, training, consulting. Generous and flexible paid time off, including holidays and sick days.

DOGCONNECTORS CORE VALUES: Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

 

OUR CORE VALUES: 

Act As An Owner - To blame someone else is to admit you are powerless. You are obsessed with finding a solution. Be proud of yourself! But a solution is just the beginning. Now it’s time to make sure it performs and does not fall apart a few weeks later, and keeps up with the times. You should be the first to uncover inefficiencies and evolving solutions. If you do not know the answer, you need to find the answer. You are the owner, after all. Complaining and excuses will not be tolerated. Anything that is worth doing is always worth doing well and with the highest standards.

Client-Obsession - We are obsessed with our clients to the point where some may call it, “unhealthy”. We remember the little things that have nothing to do with their business or goals. We celebrate their growth and their wins. And most importantly, we go deep to solve hard problems that will unlock big wins for their business. We do not do busy work to feel like we are accomplishing something. Winners win, losers lose. 

Speed & Execution -  Stay focused on what really matters and clarify what we won’t do. Simplify the way we work, eliminate bureaucracy and remove obstacles.