Support Contacts

Click here for Viking website

Click here for Lynx website

Repairs	Phone Number	Email Address
In-Warranty Repair	888-845-4641,3	customercare@middlebyresidential.com
Out-of-Warranty Referrals	888-845-4641,3	customercare@middlebyresidential.com
Inquiry on Open SVC Request	888-845-4641,3	customercare@middlebyresidential.com
Global Warranty Support	880-914-4799	warrantyadmin@middlebyresidential.com

Tech Support Dept	Phone Number	Email Address
Technical Support	800-914-4799	techsupport@middlebyresidential.com
Technical Service Manager: Keith Baldwin	662-457-1138	kbaldwin@middlebyresidential.com

For parts breakdowns or to order online, click here

For details on an existing order, click here

Parts Department	Phone Number	Email Address
Create a New Parts Order	888-845-4641,1	parts@middlebyresidential.com
Follow-up on Existing Order	888-845-4641,1	parts@middlebyresidential.com
RMA's & Any Other Parts Needed	888-845-4641,1	parts@middlebyresidential.com
Parts / Client Relations Manager:  April Mowry	800-241-9152,0082	amowry@middlebyresidential.com

Customer Care Dept	Phone Number	Email Address
Customer Care Inquiries	888-845-4641,3	customercare@middlebyresidential.com
Other Brand Inquiries	888-845-4641,3	customercare@middlebyresidential.com
Customer Care Manager: Cheryl Goodis	678-546-2365	cgoodis@middlebyresidential.com

If we have been unable to resolve your request with the above information, please contact for additional assistance:

Regional Service Manager Map

Director of Service (Western US & Canada): Randy Vandewater	909-662-3501	rvandewater@middlebyresidential.com
Director of Service (Eastern US): Ron Simpson	1-800-241-9152, 2354	rsimpson@middlebyresidential.com
VP Customer Support: Brent Constant		bconstant@middlebyresidential.com

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