We are glad you have chosen our office to help you in your health care. The doctors and staff strive to prescribe the best up to date treatments possible.
Full payment is expected on the day medical services are provided unless you have health insurance coverage with a plan that we have a written agreement. Our financial policy offers you a number of payment options such as: cash, checks, and Visa and MasterCard. Patients with insurance must pay, when applicable: Deductible-an amount you must pay first out of your own pocket each year before insurance will pay for any services. Co-payment- an amount you must pay upon each visit to a doctor that is due at the time of service; Co-insurance- an amount which usually is a percentage of the fee that your insurance company will not pay. Deductibles, co payment, and co-insurance are patient responsibility. On treatments that involve items that are non-covered by insurance, or custom order items, you will be required to pay 50% down at the time of visit, and the remaining balance when the product is dispensed. Orthotics require a deposit of $100.00 at the time of casting, and miscellaneous supplies are to be paid upon dispense.
We will need to make a copy of the front and back of your insurance card at your initial visit. Existing patients are to inform us of any changes in coverage that may have occurred since your last visit and provide us with insurance card copies at that time. If you have two or more insurance policies, it is your responsibility to inform us which policy is Primary (first) coverage, which policy is Secondary (second) coverage, and which policy is Tertiary (third) coverage. With each policy we will require the name, date of birth, address, phone number, and employer of the member who carries the policy.
Billing Statement: If you have a balance on your account, you will be sent a monthly billing statement. We do not send invoices but rather billing statements in the middle of each month.
Payments: Unless other arrangements are approved by us in writing, the balance on your billing statement is due and payable by the last business day of the month the billing statement is issued.
Late Fee Notice: A late fee of $10.00 will be imposed monthly on each patient account that is over ninety (90) days past-due. As defined in the heading of Payments above, only other payment arrangements in writing by us will deter imposing the $10.00 Late Fee.
Charges to Account: We have the right to cancel your privilege to make charges against your account at any time. If the patient’s account is in a past due status, services must be paid in full prior to any services being rendered. Charges for services will continue to be paid in advance until the past due balance is paid in full by guaranteed payment methods, such as, Cash, Cashier’s Check, or Debit Card.