1. By sending MFE Enterprises, Inc. your company’s equipment, you, the Authorizer for the repair and payment as indicated on page one of this RMA, are agreeing to its terms and conditions on behalf of your company.
   
   
2. RMA must be filled out completely to begin the process.
   
   
3. Be sure to include a printed copy of the RMA when shipping your company’s equipment for evaluation.
   
   
4. Be sure to pack equipment well, in a strong box with adequate padding, to protect it from damage during shipment.
   
   
5. All equipment will be shipped via MFE Enterprises, Inc.’s shipping account and billed to the customer unless requested otherwise by the customer via page one of this RMA Form.
   
   
6. Equipment shipped on MFE Enterprises, Inc.’s shipping account will not be insured unless noted otherwise by the customer.
   
   
7. MFE Enterprises, Inc. is not responsible for any delays in shipment or loss of equipment during shipment.
   
   
8. MFE Enterprises, Inc. will send, via email, the repair evaluation quotation to the POC and the Authorizer listed on page one of this RMA. Repair of equipment will commence after MFE Enterprises, Inc. receives approval, via email or fax, from the Customer and a form of payment.
   
   
9. If paying by credit card, Customer must provide credit card information upon repair quotation approval. If paying for repair by credit (terms net-30), Customer must provide a P.O. via e-mail or fax upon repair quotation approval. Once payment option has been received by MFE Enterprises, Inc. the repair process will begin. MFE Enterprises, Inc. accepts MasterCard, Visa, and American Express credit cards.
   
   
10. Customers who wish to set up net-30 payment terms with MFE Enterprises, Inc. must fill out and submit a completed Request for Terms form, and receive approval from MFE Enterprises, Inc. Accounting Department before P.O. can be accepted. For those who are using the MFE Enterprises, Inc.’s shipping account, and do NOT have approved terms, a credit card will be required before shipping equipment in for evaluation. MFE Enterprises, Inc.’s terms are Net-30 from date of invoice, which is also the date the repaired equipment is return shipped.
    
    
11. Equipment that is left over 60 days because Customer has not authorized the repair, its return shipment, or payment, will be subject to equipment storage and handling fees incurred by MFE Enterprises, Inc. Customer will be contacted a minimum of 3 times prior to incurred equipment storage and handling fees, by using the contact information given on page one of this document for the POC and/or Authorizer.
    
    
12. A PO of $7,000.00 must be provided if shipping a complete scanner. A PO of $3,500.00 must be provided if shipping the Electronics Module.
    
    
13. Cleaning & Disposal Fee: Please note that any unit returned requiring cleaning and/or disposal of material will be subject to a minimum fee of $1,000.00. This fee covers the handling, cleaning, and safe disposal of materials prior to evaluation or repair. Additional costs may apply if further remediation is required.

I have read, understand and am authorized to contract on behalf of the Customer named on this RMA, and will abide by the terms and conditions set forth in this RMA document.

MFE Enterprises Point of Contact: 

Keith Beasley
(281) 441-8284
keithbeasley@mfescan.com