The ESSpa Guest Survey
Help Eva help you better by providing us with some valuable information. Please know that any information provided will only be read by Eva and Scott.
How often do you visit ESSpa for a Service?
Never used
Every Week
Every month
Every 3-4 months
Every 6 months
Less than 1 per year
Product/service usage
What Service(s) have you had at ESSpa?
What was the last Service(s) you had at ESSpa?
Please include your therapist(s) name.
How satisfied are you with the service(s) at ESSpa?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Quality
Price
Customer service
Professionalism
First time experience
Amenities
Products
Overall Value
What do you like the most about ESSpa?
Let us know what was great
What do you like the least about ESSpa?
How did we fail
Did we meet your expectations?
Yes
No
Was our staff courteous and attentive?
Yes
No
Additional comments
Tell us anything, Eva and Scott are the only ones who read this.
Where do you get your news?
CNN
FOX
Facebook
X, Twitter
Instagram
Apple News App
Google News App
Pgh Post-Gazette
Trib-Review
Local TV News
What is your favorite Pgh Radio Station?
WDVE 102.5
105.9
1020 KDKA
100.7
92.9
1320am
93.7
104.7 Big Country
Spotify
Other
What is your main Social Media app ?
Facebook
Instagram
Tik Tok
X, Twitter
Snapchat
How often do you eat out?
Never
1x per week
2x per week
3x per week
more than 4x per week
How often do you visit other spa(s) / salon(s) / medispa(s) / resort spa(s)?
Every Week
Every month
Every 3-4 months
Every 6 months
Less than 1 per year
Never Used
Nail Salon
Hair Salon
MediSpa
Resort Spa
Gym
Day Spa
What spa/salon services do you frequently get somewhere other than ESSpa?
What would make you want to come to ESSpa more instead of somewhere else?
feel free to be as specific as possible - we want to know what drives you to make your decisions.
If you could snap your fingers and change 2 things about how you look or feel, what would it be?
feel free to be as specific as possible - we want to know what drives you to make your decisions.
How many visits (sessions) would you commit to in order to change 2 things about how you look or feel?
feel free to be as specific as possible - we want to know what drives you to make your decisions.
How much would you be willing to pay (per visit) in order to change 2 things about how you look or feel?
feel free to be as specific as possible - we want to know what drives you to make your decisions.
Are you more likely to enjoy spa/salon services with a friend (spouse, sibling, parent, etc.) or by yourself?
With 1 other person
In a group
By myself
If we had to be closed 1 day of the week, which day should we be closed?
Please share what is your preferred time of day to visit ESSpa.
Email
example@example.com
First Name
optional
Submit
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