Voice of customer - Survey
Please take a moment to fill out this survey
Organizaton Details:
*
Organization Name
Contact Person Name
Order Details:
*
Purchase Order No /PI No:
Invoice Number / Date:
Shipment Date:
-
Month
-
Day
Year
Date
Overall satisfaction of service
*
Rows
Excellent (10)
Good (8)
Average (6)
Below Average (4)
Poor (2)
Shipment Time
Service Pre-Shipment
Pre Shipment Document
Quality Report
Shipping Line
Packing
Level From Past Shipment
Pre Shipment Samples
Artwork
Payment
Container Arrangement
Document Provided Timely
Product Range
Quality of Product
Consistency of Quality Between Shipment
Supportive Attitude
Any Issue Regarding Shipment & Time Taken to Resolve
How You Rate Our Delivery Looking to Market Situation
Improvement Areas For Our Product & Service
Your Expectation / Support For Us:
Your Recommendation For Promoting Sales:
What Are The Activities Our Competiors are Doing to Promote Sales ?
What Product Range You Recommend Us to Add Which Can Give You Edge Over Competitors:
Overall Raring:
*
Rows
Excellent (10)
Good (8)
Average (6)
Below Average (4)
Poor (2)
Overall Rating:
Suggestion and Critical View:
Customer's Representative:
Contact Number:
Please enter a valid phone number.
Format: (000) 000-0000.
Email:
example@example.com
Submit
Should be Empty: