Change Service(s)
Language
  • English (US)
  • Spanish (Latin America)
  • Chinese
  • Change Service(s)

    Existing customers who want to upgrade, downgrade, add, or remove service(s)
  • Are you the account holder?*
  • Format: (000) 000-0000.
  • What service(s) would you like to make changes to?*
  • Internet

  • What change would you like to make?*
  • Internet Package*
  • Internet Package*
  • Cable

  • What change would you like to make?*
  • A cable box is required in order to receive cable service:

    HD - A cable box that provides high-definition TV channels

    DVR - A cable box that provides high-definition TV channels and the ability to record TV shows/movies

    Whole Home DVR - A feature that allows you to record TV shows/movies on a DVR, and watch those recordings on your other DVR or HD boxes

  • Do you want Whole Home DVR? ($5.88/month)*
  • Voice

  • What change would you like to make?*
  • Schedule Appointment

  • Pick a date and time*
  • Do we have permission to enter your unit if you are not home during the appointment? If your selected change(s) can instead be done remotely, you will be notified via email*
  • Should be Empty: