No-Call / No-Show & Late Cancellation Policy
We understand that life can be unpredictable, and sometimes plans change. However, missed appointments prevent us from helping other pets in need.
Policy:
- If you need to cancel or reschedule your appointment, please call or text us at least 6 hours before your scheduled time.
- No-call / no-show or cancellations made with less than 6 hours’ notice will require a $25 deposit to schedule your next appointment.
- This deposit will be applied toward your next visit but is non-refundable if you miss or cancel that appointment without proper notice.
Thank you for helping us provide timely care to all our patients.