Please read the following information carefully, before making your application for a Personal Assistant ticket:
A Personal Assistant ticket (PA ticket) is a complimentary version of a standard ticket. Victorious Festival provides complimentary PA tickets (subject to proof of eligibility) to ensure that those customers who would be unable to attend the festival without additional support, are not prohibited from doing so, by the additional cost of covering their PA’s ticket.
This ticket is not required to use most accessible facilities (such as accessible queues and toilets) on site. These facilities are available for customers who need them, without having to ‘prove’ they are eligible.
PLEASE NOTE You will need the following to complete this form:
1. A copy of one of these eligibility documents - PIP or DLA/Access Card with +1
If you have successfully applied in previous years and selected ' I consent to have my data stored' you will not need to re-submit these documents for 3 years.
All submitted documentation is kept strictly confidential and securely destroyed after processing.
Please hide sensitive information where possible. We ONLY require your name to be visible for identification.
2. Your ticket confirmation number.
Please note: Before applying for a PA ticket customers must buy their own ticket. Customers should not purchase a ticket for their PA.
Please ensure all the tickets you purchase are the correct ones for your party, as we do not issue refunds.
By accepting this complimentary ticket, the PA accepts responsibility for providing the additional support required to access Victorious Festival, including in an emergency or evacuation, and must be capable of and available to provide this support throughout the customer’s visit.
The personal assistant must be at least 16 years of age, although we recognise the support provided by young carers, our policy is that young people aged 15 and under must be accompanied by an adult aged 18 or over.
As this policy is potentially open to misuse we require proof of eligibility as described above. Where a customer provides suitable proof of eligibility and proof of their purchase of a standard ticket, they will be granted a PA ticket. We will cancel tickets from anyone found to be misusing this facility.
We recognise that some customers may require the support of more than one PA. We need to see relevant supporting evidence in order to facilitate this.
Please review our full terms and conditions HERE, which apply to all bookings including personal assistants.
1. Purchase your ticket/s EXCEPT for the Personal Assistant ticket you are applying for. You will need to upload your ticket confirmation email below.
Please ensure all tickets are purchased correctly as we do not issue refunds.
Submit valid eligibility document - get your scan/photo ready.
We accept the following documents as proof of eligibility:
• Front page of Personal Independence Payment (PIP)• Front page of DLA• Evidence of being severely sight impaired• Access Card with a + 1 category requirement
Please check you have entered your details correctly before submitting them. Once you have reviewed your details, please press the submit button below to complete your application.
Victorious Festival occupies a large site which is very busy during headline artist sets. There is an area at the back of the main arena, with seating and a big screen, for those who would like a more relaxed atmosphere.
The Accessible platform is a raised-level area which is designed to assist customers who cannot see from the ground, predominantly wheelchair users.
The grass area is a fenced area in front of the platform for customers with requirements for space but not height.
To accommodate as many festival go-ers with accessibility requirements as possible, we are only able to issue passes for you and your PA. However, the PA pass will be a lanyard to allow members of your party to take turns on the platform.
Please note that even if your application for platform use is accepted, it is subject to capacity. We advise arriving at the platform early to view any favourite bands.
There will be some seating but this is not guaranteed and is subject to availability.