Dynamic Banner Background - Enhancement Request Form

Enhancement Request Form

Dynamic Banner Background

Organization Name*

Digital Workplace URL*

Name*

First NameLast Name

Email*

example@example.com

Your CSM's email address*

If you do not know your CSM's email address, enter 'customers@igloosoftware.com'.

Your Customer Success Manager and/or Technical Account Manager

ie. Rebecca and Ryan S

Your Igloo Project Manager (if you are currently in an active project)

ie. Rachel

Folder location for banner images*

What is the URL of the folder where the banner images will be uploaded? If no folder path is provided, the default will be /theme/images/banners

What you need to do in advance of requesting this enhancement:

Download all of your banner images from your Digital Workplace to your computer system (This is assuming you already have banner images on your site, if you do not, skip to step 2. Banners are commonly located in theme/images)
Rename your banner images (on your system) to the exact same URL ending as the space or page to which you want them to appear. Image file names must be identical and do not include file type endings such as .jpg or .png (Example: so if the url is https://exampledigitalworkplace.com/departments/human_resources you would name your file human_resources)
Upload your banner images to the folder you have listed above
You may then proceed to submit this enhancement request.

Description & Disclaimers

An overview of this Enhancement can be found on the Igloo Help Center.

CSS will be placed in the digital workplace to allow site admins and editors to customize the banner that displays behind the titles of pages on their site. Banners can be set for a parent page or space and will be applied to all child pages automatically. This allows each space or section of a site to have a distinct look and feel.

Keep in mind the following when using the Dynamic Banner Background Enhancement:

The end of your image URL must be the exact same name as the page itself because the images are applied to a page based on a matching URL path. Since changing the file name of an image will not change its URL, if the URL of a page with a custom banner changes, a new image will need to be uploaded with the appropriate title and URL.
- To avoid error, name your image upload using the space/page name you want it to appear on with no file type at the end of the name (ie. there should be no .jpg at the end) on your very first time uploading it.
If the URL of two pages have the same ending, they will both use the same image. For example, if there are two spaces with a channel called 'folder' they will both use an image called 'folder' as their banner image, even if the parent spaces have different banners set.

What happens now?

Our team will process this form as soon as it is submitted. We'll do our best to implement this enhancement quickly, though please keep in mind that it could take up to 3 weeks to complete.

If you have any urgent questions, please don't hesitate to reach out to your dedicated Customer Success Manager or our Customer Success Team at customers@igloosoftware.com.

I confirm:*

I am authorized by my organization to make this request

I acknowledge*

That I have read and understand the description and caveats associated with this Enhancement