Disclaimer: I the undersigned customer release Goin' Postal from any liability regarding this shipment. I also understand that all delivery timelines are estimated unless I have specifically requested and paid for the items to be sent via Next Day, 2nd Day, or 3-Day Service via UPS or FedEx- weather permitting. USPS Express Mail is NOT GUARANTEED overnight.
Returned and Abandoned Packages: Goin' Postal will utilize the contact information that you have provided above to notify you if your items are returned to Goin' Postal. You will have 30 days to collect your items. If after 30 days you have not picked up your items, the items become the property of Goin' Postal. I also verify that all information above is 100% correct and complete and contains all necessary information to help the package arrive at its intended destination.
High-Value Insurance and Service Failure Claims: While Goin' Postal will make every effort to ensure your shipments arrive safely and on time, Goin' Postal cannot be held responsible for damage to or loss of your shipment by the carrier of your choice.
Goin' Postal does not issue full refunds for service failure. Should a package be delivered after a guaranteed time the maximum refund will be the difference between the service paid for and the service actually received. For example: if you pay for Next Day 10:30 AM delivery but the package is delivered at 11 AM, we will refund the difference between Next Day 10:30 AM and Next Day Air Saver (end of day).
Goin' Postal will place any necessary claims with the appropriate carrier (UPS, FedEx, DHL, or fiehgt) but the payment or denial of any such claim rests solely with the carrier and their insurers.
I understand that I myself am responsible for placing ANY claim with the United States Post Office.
Should the carrier deny a claim, Goin' Postal will place an appeal if deemed necessary but again any denial of such claim is entirely at the discretion of the carrier or their insurers.
Providing any required documentation for the support of a claim is the sole responsbility of the customer. Goin' Postal will tell the customer what documentation is required, but again the acceptance or denial of this documentation and the resulting parment or denial of any claim is entirely at the discretion of the carrier and their insurers.
Should an item packaged by Goin' Postal be damaged and a subsequent claim be denied by UPS, FedEx or DHL due to a packaging issue Goin' Postal's liability will be limited to $100 minus any portion of the claim paid by the carrier.