Animal Care Express Services    Teletriage Request
  • Animal Care Express Services Teletriage Request

    Please take a moment to fill out the form below.
  • Client Information

    Client Information

  • Pet's Information

    Pet's Information

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  • Reason For Teletriage

    Reason For Teletriage

  • Please Sign The Following Authorization

    Please Sign The Following Authorization

  • I hereby declare that I am the legal owner of the pet given its name above and give my consent for my pet to participate in all activities conducted by Animal Care Express Services.

    ACE’s providers may, in appropriate circumstances, provide teletriage or teleadvice services to clients for their pets.

    “Teletriage" is the safe, appropriate, and timely assessment and management (immediate referral to a veterinarian or not) of animal patients via electronic consultation with their owners. In assessing patient condition electronically, the assessor determines urgency and the need for immediate referral to a veterinarian, based on the owner’s (or responsible party’s) report of history and clinical signs, sometimes supplemented by visual (e.g., photographs, video) information. A diagnosis is not rendered. The essence of teletriage is to make good and safe decisions regarding a patient’s disposition (immediate referral to a veterinarian or not), under conditions of uncertainty and urgency.

    “Teleadvice” is the provision of any health information, opinion, guidance or recommendation concerning prudent future actions that are not specific to a particular patient's health, illness or injury. This is general advice that is not intended to diagnose, prognose, treat, correct, change, alleviate, or prevent animal disease, illness, pain, deformity, defect, injury, or other physical, dental, or mental conditions. Examples include recommendations made by veterinarians or non-veterinarians via phone, text or online that all pets should receive annual wellness exams as part of a comprehensive preventive care plan, or that animals living in mosquito-infested areas should receive year-long heartworm preventatives.

    By confirming this appointment, I understand that I am receiving teletriage or teleadvice by a licensed veterinary technician that can not provide a diagnosis, treatment, or medication as outlined in the South Carolina Association of Veterinarian’s code of laws.

  • Clear
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  • Method of Payment

    Payment Processed Prior to Service
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    Teletriage Service - Phone Call  Product Image
    Teletriage Service - Phone Call

    Providing professional triage or advice based on patient needs. This is for placing a phone call to ACES.

    $15.00
      
    Teletriage Service - Video Chat Product Image
    Teletriage Service - Video Chat

    Providing professional triage or advice based on patient needs. This is for placing a video call to  ACES.

    $22.00

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  • Once payment is submitted, directions for your phone call or video chat will be sent to you via text.

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