Requested Items Form

The HEROES program is pleased to meet the needs of struggling students to ensure their retention on campus. Resource Center items are made possible by grant-funding and donations, and are subject to availability. Some items require additional approval, are subject to limitations, and/or require a Loan Agreement. If you would like to work with the HEROES liaison on the needs of your unique situation, please email heroes@siu.edu.

Please read and sign before you begin your request: 

HEROES Requested Items Policy:

1. Submit a Requested Items Form for approval from the HEROES Review Team.
1. Up to 20 items may be requested per Request Items Form.
2. One Requested Items Form may be submitted every 60 days.
2. Expect an email within two business days regarding approved items and a link to schedule an appointment.
   1. Appointments may be scheduled no sooner than two business days after approval.
   2. Appointments must be cancelled or rescheduled at least one business day prior to the appointment.
3. Lack of adherence to the Requested Items Form and Scheduling Policy may result in denial of the Requested Items Form. A new form may be submitted after 30 days.

HEROES Store Policy

1. The HEROES Store, located in the Student Center basement, is by appointment only.
1. Students must schedule an appointment no sooner than two business days after approval of their Requested Items Form. 
2. Appointments must be cancelled or rescheduled at least one business day prior to the appointment.
3. Arrivals more than 5 minutes late may be asked to reschedule.
4. No-shows may result in denial of the Requested Items Form. A new form may be submitted after 30 days.
2. Students must check-in with their SIU ID prior to picking up or selecting approved items.
3. No more than two people will be allowed in the store at a time, accompanied by a staff person.
4. The Student Code of Conduct applies within the HEROES Headquarters.
5. Items are subject to availability and may not be exchanged or substituted. Certain items require additional approval from the HEROES Review Team, are subject to limitations, or require a Loan Agreement. 
6. Lack of adherence to HEROES Store Policies may result in denial of future Requested Items Forms.

* denotes one lifetime approval

* denotes one lifetime approval

* denotes one lifetime approval

* denotes one lifetime approval

* denotes one lifetime approval

* denotes one lifetime approval

* denotes one lifetime approval

If the total above exceeds 20, please go back to previous pages to remove items.

The following items are available for one lifetime approval following a needs assessment meeting with HEROES liaison. Email heroes@siu.edu to set up a meeting:

• Cookware Set
• Dishes Set
• Kitchen Knife Set
• Drinking Glasses
• Silverware Set
• Utensil Set
• Comforter
• Microwave*
• Air Fryer*
• Mini Refrigerator*
• Laptop*
• Web Camera*
• Apple Clicker*

*requires a Loan Agreement

Warning: Please note that the combined total of selected items across all categories cannot exceed 20.