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1
Full Name
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First Name
Last Name
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2
Email
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example@example.com
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3
Address
*
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Street Address
Street Address Line 2
City
State
Zip Code
United States
Canada
United States
United States
Canada
Country
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4
Phone Number
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Please enter a valid phone number.
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5
Issue Type
*
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Service
Parts
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6
Summarize the problem
*
This field is required.
Please briefly describe the issue with the product."
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7
Choose the Product Scale
*
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Select
SCALE
from the list below.
HO Scale
N Scale
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8
Choose the Product Category
*
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Select
category
from the list below. If your suggestion is not listed here, please enter it using option "Other".
DIESEL/ELECTRIC
STEAM
PASSENGER CAR
FREIGHT/CABOOSE CAR
TRAIN SET
VEHICLES
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9
Select your HO Scale Diesel/Electric LOCOMOTIVE
*
This field is required.
RS-18
RSC-14
U25B
PA-1 & PB-1
RS-11
FA-2 & FB-2
M420W
E8
F59PH
EP-5
F40PH
B36-7
Rebuilt FL9
F7B & F9B
SW1200RS
FP9A & FP7
RDC
NPCU
SW1200
Dash-8
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10
Select your HO Scale Steam LOCOMOTIVE
*
This field is required.
Royal Hudson
CPR D10
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11
Select your HO Scale Freight/Caboose Car
*
This field is required.
B70 Boxcar
NSC Centerbeam Flatcar
PRR GLa Hopper
3000 cuft Covered Hopper
UP Boxcar
GN Boxcar
Northeastern Caboose
B50 Boxcar
Angus Caboose
Bulkhead Flatcar
X-3 Tankcar
GARX Meat Reefer
ATSF Mechanical Reefer
5820 cuft Covered Hopper
3800 cuft Hopper
USRA Single-Sheathed Boxcar
Autoflood III Hopper
53' 6" Gondola
NSC Barrel Ore Hopper
X72 Boxcar
PRR F30 Flatcar
B100 Boxcar
GP20 Tankcar
PRR X31 Boxcar
Gunderson Wellcar
FlexiFlo Hopper
USRA Double-Sheathed Boxcar
NP Outside-Braced Boxcar
PC&F B-70
NSC Centerbeam Flatcar
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12
Select your HO Scale Passenger Car
*
This field is required.
Amtrak Horizon Cars
New Haven County Car
BiLevel Commuter Cars
LRC Coach
Comet Cars
New Haven 8600 Coach
LRC Coach
Smoothside Diner
New Haven Dining Car
Budd Skyline Dome
Budd Baggage
Manor Sleeper
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13
Select your HO Scale Trainsets
*
This field is required.
RTL Turboliner
Tempo
UAC Turbo Train
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14
Select your HO Scale Vehicle..Cars, Bus etc
*
This field is required.
Fruehauf Trailer
53' Container
New Look Bus
Chevrolet Caprice/Impala
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15
Select your N Scale Model
*
This field is required.
Dash 8-40CM
RTL Turboliner
Angus Caboose
NSC Barrel Ore Hopper
NSC Centerbeam Flatcar
FlexiFlo Hopper
Autoflood III Hopper
B100 Boxcar
GP20 Tankcar
New Look Bus
F40PH
The Canadian
LRC Coach
GMD-1
Osgood-Bradley
UAC TurboTrain
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16
Submit the product image displaying damages
Kindly provide an image displaying the damages on your product for our records. We'll promptly handle your warranty claim with care and attention
Drag and drop files here
Select files to upload
Max. file size
: 10.6MB
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17
Describe the issue with the product
*
This field is required.
Kindly provide a detailed description of the issue you've encountered with the product. Your insights will help us better understand and resolve the issue efficiently.
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18
Ticket Number
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