Hi there and thank you so much for choosing us as your provider!
We are located at 1325 Grand Ave Suite #203 in Phoenix, Arizona.
As we are a private studio we operate on different schedules as well as offer different services so please check in with your artist on days they are in.
We are appoinment only based no walk-ins.
Each tattoo artist has their own minimum so please connect with them to find out their pricing methods.
If you are wanting to book a custom tattoo with us please go to our Tattoo Inquiry Form and fill out and wait for a response from artist. Please keep in mind that not every artist will have their books open for customs.
CANCELATION + RESCHEDULING FEES
50% of scheduled services for late cancellations
80% of scheduled services for no shows.
A credit card will be required for all appointment reservations as well as a non-refundable deposit that will be applied to your booked service. Failure to reschedule within 24 hours of your appointment or no-shows will result in an automatic charge. If you have a gift certificate, the rescheduling / cancellation fee still applies. We have multiple ways to cancel and reschedule an appointment: online at www.studioberkanaphx.com or email. If you leave us an email please make sure you get a confirmation. Three missed appointments will result in no future services.
REFUNDS
STUDIO BERKANA does not offer any refunds for services once the service is rendered. PMU retainers are non-refundable unless allergic reaction occurs 24 hours after patch test.
CHILD SAFETY & GUEST POLICY
Our concerns are for the safety of your children. We understand how challenging it is finding time to spend for yourself. We also understand that your me time does not always align with your appointments. However, our policy strictly prohibits unsupervised children in the studio. In the event you must bring a young child into the studio, please provide proper supervision for them in the form of an additional caretaker. Unfortunately the studio cannot provide childcare services. Also, young children may not be held in your lap during the duration of the service. While this policy helps ensure that all guests enjoy a relaxing studio experience, it is created with your childs safety in mind.
As we are a small private studio we are not allowing guests at this time so please come by yourself.
SPECIAL CONDITIONS
Please notify STUDIO BERKANA before reserving your treatments if you are pregnant, or have high blood pressure, special physical concerns, or diabetes. All studio guests will be asked to complete a brief questionnaire upon check-in, designed with your well being in mind.
WAYS TO SAVE
Discounts cannot be combined unless noted. STUDIO BERKANA offers deals on certain services, a Military Appreciation Discount of 10%, A Referral Program, Packages and a Yelp or Google Review discount.
LATE POLICY
If arrival is delayed, we will make every effort to accommodate your full appointment but this is not always possible. After 10 minutes we have the right to reschedule, abbreviate OR cancel your appointment and charge the applicable fees. This policy is in place so our other guests are not inconvenienced and your services are performed properly. Service time may be abbreviated to avoid delays for other guests as sessions and are charged at full value. Last minute changes to appointments will be honored only if a service appointment is available and other guests are not inconvenienced.
NO CELL PHONES
With tranquility as our main concern, we ask that you please observe our no cell phone policy. We request that you turn off or silence all cell phones before entering the studio. Please understand this is for the comfort of our guests and other technicians. This is for powder brow services & lash services.
GIFT CERTIFICATES
STUDIO BERKANA Gift Certificates are available for individual services, treatment services, corporate gifts and incentives, specific dollar amounts. Gift certificates must be present at the time of the service to be redeemed. Gift certificates are not redeemable if lost or stolen. The recipient may call us at their convenience to schedule any one or a combination of services purchased. Gift Certificates and prepays are non-refundable and completely transferable and may be redeemed for any of our services that you choose.
AGE REQUIREMENT
All studio guests must be 10 years of age or older. All guests under the age of 18 must be accompanied by a parent or guardian at all times. When receiving PMU, Tattoos and piercings you must be 18 and over. and have a Valid ID. If you are receiving a Intuitive session with Sarah & Shelbie there will be no children or guests allowed as it is a quiet, intimate healing session.
PAYMENTS & GRATUITY
STUDIO BERKANA accepts cash, MasterCard, Visa, American Express and Discover, or gift certificates as payment. Gratuities are not expected but always appreciated.
PRICE CHANGES
STUDIO BERKANA is constantly expanding services to bring you the latest and greatest. Although the team at STUDIO BERKANA makes every effort to keep our website and studio menu updated, please note that prices and services are subject to change at any time.
SICK CLIENTS + CONTAGIOUS CONDITIONS
If you are sick or have a contagious condition we reserve the right to reschedule your appointment. No exceptions. This includes conditions such as pink eye, common colds, lice, rashes, etc.
All of us at STUDIO BERKANA love having you as a client, but we reserve the right to refuse service at any time, to anyone, for any reason.