• Consultation

    What’s your hair history?
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  • How did you hear about me?*

  • Which services are you interested in having done?*
  • Browse Files
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  • Browse Files
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  • What is your hair texture?*
  • What is your hair density?*
  • What is the current condition of your hair?*

  • Have any of these been used in your hair before?*

  • When did you last have hair color applied to your hair?*
  • What type of appointment would you like?*
  • Please review and acknowledge the following policies before your appointment. These policies are in place to create clarity, consistency, and accountability in our time together. By signing below, you are agreeing to these terms moving forward.

  • Service Adjustment Policy:

     

    Your satisfaction is the highest priority. If you are not completely content, please let me know during your service or within 7 days after your service has been performed. I am committed to making any needed corrections, as long as it falls within the services discussed and agreed upon during the consultation. I will be pleased to accomodate you free of charge in most circumstances. For said complimentary service to be done, the request must be made within 7 days of your initial appointment.

  • Cancellation Policy:

     

    Lane Hair Lounge has the following cancellation and no-show policy to ensure mutual respect for one another.

     

    When you schedule an appointment, this time is reserved exclusively for you. A credit card on file is required to book an appointment.

     

    I understand that schedules change and you may not be able to make it to an appointment. In that case, Lane Hair Lounge requires a 48 hour notice for any appointment reschedules or cancellations. Appointments cancelled within the 48 hour window, or for clients who do not show up to their appointment without informing me ("no-show") a charge of 50% of the scheduled service will be charged to the card on file.

     

    If you are more than 15 minutes late to your appointment, I may need to reschedule if the appointment cannot be completed in the remaining time. If I do not hear from you 15 minutes into your scheduled appointment, it will be considered a no-show. Your card will then be charged 50% of your scheduled service.

     

    I understand that things happen, and that is why I allow each client one grace appointment for cancellations or no-shows.

     

  • Payment & Card Authorization:

     

    Lane Hair Lounge accepts all major credit/debit cards, and cash. When using cash, please try to have exact amounts due. Payment is due in full at the end of each appointment. 

    By placing a card on file, you authorize us to charge for late cancellations, and no-shows per our policies. Your card is stored securely through our booking system.

     

    I hace read and understand these policies in their entirety, and I accept the terms by signing below.

  • Date Signed
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    2 digit month, 2 digit day, 4 digit year
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