Patient Triage has been designed specifically to help manage inbound, reduce call volumes and level out peaks in demand. With over 2900 practices using this service, we know it works.
'Our receptionists are over the moon, the friction at the front desk has gone. Clinicians have said they're enjoying their job again, and the time that they have with patients now gives them a massive amount of job satisfaction. It's the first time in my career that I've been able to see the full need of the patient list as opposed to failed calls by patients at the reception desk. Patients are now confident to leave their query and let the clinicians to get back to them.' - Dr Panesar, GP Partner, Ivy Medical Group
"Accurx has been priceless in improving communication between patients and our staff. Patient Triage expedites the patient journey through primary care by them getting the care they need quicker. If you want to improve your metrics, patient experience and reduce pressures on your staff then do this." - Jang Bakhat, Business Manager, Peel Hall Medical Centre