A parent or guardian of a child enrolled in a childcare center has the right to:

• Enter and examine the childcare center during its hours of operation and without advance notice.
• File a complaint against the childcare center.
• Review the childcare center's publicly accessible records.
• Review the childcare center's written records concerning their child.
• Receive inspection reports and information about how to access the childcare center's online compliance history.
• Have the center comply with a court order that prevents another parent or guardian from visiting or removing the child.
• Be given the contact information for the childcare center's local Child Care Regulation office.
• Inspect any video recordings of an alleged child incident of abuse or neglect involving their child provided that: video recordings of the alleged incident are available; the parent or guardian does not retain any part of the video depicting a child that is not their own; and the parent or guardian of any other child in the video receive prior notice from the center.
• Obtain a copy of the childcare center's policies and procedures handbook.
• Review the childcare center's staff training records and any in-house training curriculum.
• Exercise these rights without receiving retaliatory action by the childcare center.