Office Policies:
Telehealth Platform
The provider currently sees patients through a secure, HIPAA-compliant portal such as simple practice or spruce health. All that is necessary to join a visit is an electronic device that has a camera and a microphone. Please connect to a stable internet connection. To receive telehealth services, you must be physically located in the State of New York at the time of the visit according to state laws.
Emergency Situations
If you are experiencing a crisis and the provider is unavailable to meet or be reached during or after business hours, it is recommended that you call 911 or go to your nearest emergency room. Voicemails and emails are considered non-urgent and will be returned within 1-2 business days, although usually addressed the same day.
Additionally, you may call 1888-NYC-WELL, or text well to 65173. This is free, confidential and available to all New Yorkers 24/7 in the event of a mental health crisis.
For Long Island residents: If you are having a crisis call 911 or go to your nearest emergency room. Additionally, you may contact DASH 631-952-3333. This is a program that helps individuals who are in crisis, due to substance use, mental illness.
Services Not offered
At this time, we cannot see patients who seek assistance for treatment of substance use disorders including for the purpose of rehabilitation, maintenance, or withdrawal ( methadone, Suboxone). It is recommended that patients who require specialized services seek appropriate outpatient substance use programs or visit your nearest Emergency room. Additionally, the prescriber does not prescribe ketamine or psychedelics for mental health reasons. In the State of New York, marijuana may be prescribed for medical and psychiatric conditions, but the prescriber is not registered with this program.
We do not offer worker’s compensation services or fill out disability claims.
Additionally, we do not offer forensic exams or psychiatric evaluations for legal matters including but not limited to court cases, immigration services, civil suits, criminal investigations, fitness for duty, child custody or divorce proceedings.
Controlled Substances and Prescriptions
Controlled substances such as stimulants for ADHD, benzodiazepines for anxiety ( Xanax, Ativan, clonazepam, valium) or hypnotics for sleep disorders are prescribed on an as needed basis. Controlled substances are considered high risks for abuse and may lead to physical and psychological dependence. Patient may become dependent or addicted when that was not their initial intention. As a result, controlled substances will only be prescribed when absolutely necessary.
The State of New York does not allow more than a 30-day supply of controlled substances or allow refill. If you are prescribed a controlled substance you will need to be seen every 4 weeks.
Once a prescription is filled, no prescription can be refilled earlier than seven days
If you take more than the required dosage of any controlled substance, please be aware that we cannot send early refills for prescriptions.