There are two main options for requesting personal information:
Option 1: Via this portal.
Use this portal:
- if you are requesting your own information; OR
- you are acting as a representative for a person and are requesting on their behalf (with their permission)
Option 2: Via a Support Worker
- Advise your Support Worker that you want to make a request for personal information.
- Your Support Worker will then work through this form with you and verify that they they have sighted your identification and are satisfied as to your identity.
- If you are a person's representative, you can also work through this form with an Support Worker, but you will require further documentation as detailed below
Note: if you do not have an email address you will need to apply via a Support Worker, or via post to Manaaki Tāngata | Victim Support PO Box 3017, Wellington 6140. You will need to provide identification as per the details below. If you request your information via phone, we will still require some further details to process your request and we will be in touch following any phone request. If you have questions, please contact us on 0800 842 846.
Personal Details
Victim Support requires some personal details to process your request:
• Victim Support needs to be satisfied as to your identity
• To deliver a response to your request and / or clarify your request, we require an email address or postal address and a telephone number.
Evidence of Identity
Where you are requesting your own information -
We are required under the Privacy Act 2020 to be satisfied that we know who you are. You will need to provide the following:
- Copies of TWO forms of ID (one must be photographic)
OR
- a photograph of you holding your photographic ID.
Where you are requesting personal information as a representative -
You will need to provide the following:
- Copies of TWO forms of ID of the person about whom you are requesting the information (one must be photographic); OR
- a photograph of that person holding their photographic ID. (Name, and document number must be clearly legible in the photographic ID.)
AND
- Copies of TWO forms of your own ID (one must be photographic)
AND
- You will need to provide written authority from the person whose information is being requested that you are authorised to do this on their behalf.