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  • Credit Card on File Policy

  • Edmond Pediatrics now offers the ability for families in our practice to securely store a Credit Card on File (CCOF) which will simplify billing and be used to pay outstanding balances as outlined in this policy.  After an insurance company processes and pays their portion of a claim, there is often a patient (parent/guarantor) responsiblity for a balance due to:

    • Deductible not yet being met
    • Co-pay or Co-insurance being applied to charges
    • Insurance company deeming a service is not a covered benefit
    • Insurance policy not being in effect on the date of service
    • Newborn or dependent child not added to the policy

    After the insurance company processes the claim and issues an Explanation of Benefits (EOB), a billing statement will be sent by Edmond Pediatrics to the guarantor of the account. Any outstanding balance remaining approximately THIRTY DAYS after insurance is processed will be automatically charged to the CCOF.  Edmond Pediatrics typically processes CCOF on or close to the second and fourth Tuesdays of the each month. If you have any questions regarding the balance shown on your EOB please call our billing department. Prior to the card being charged, payment may be made by postal mail, phone or online at www.edmondpediatrics.com. For your convenience, the CCOF can be used to pay for co-pays and missed appointment fees.   

    For families that do not comply with our Credit Card on File Policy, their accounts will be subject to our Re-Billing Policy, effective March 2024 when a balance is greater than 60 days from insurance processing, your account will be charged a $30.00 Re-Bill Fee for every monthly billing cycle that carries a balance.

    This agreement does not restrict your right to appeal any charges made to your credit card.  Should you feel that an error was made with any charge to your card, you may contact our billing office.  Please do not hesitate to ask our front office if you have any questions.

    Edmond Pediatrics does not have access to the full credit card number upon submission.  Credit cards are encrypted and stored by a third party processor.

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