Client Survey
We love client feedback. Our goal is to provide an exceptional service. If missed the mark, please let us know. Your feedback is our greatest way to grow. Thank you for supporting our small women owned business.
How did you learn about Hello Hair?
Please Select
Friend/Family/Referral
Google
Instagram
Facebook
TikTok
Neighborhood
Followed my stylist
Other
How do you usually book your appointment at Hello Hair?
Please Select
Through my stylist
Online
Over the phone
How was your experience booking your appointment?
Couldn't Figure It Out
1
2
3
4
Super Easy
5
1 is Couldn't Figure It Out, 5 is Super Easy
How would you rate the contactless check in process?
1
2
3
4
5
Should you need to contact Hello Hair what form of communication is preferred? (choose all that apply)
Email
Text Message
Phone Call
Was your stylist on time for your appointment?
Please Select
Yes
No
No, but I was notified before my appointment that the artist was running behind
Did you enjoy the variety of beverages offered?
Please Select
Yes!
Not so much
Beverages are not important to me.
How would you rate the salons cleanliness?
1
2
3
4
5
How would you rate your stylists customer service?
1
2
3
4
5
Did the service meet your expectations?
Please Select
Absolutely
There is room for improvement
Unfortunately, no
Did you feel welcome in the space?
1
2
3
4
5
How likely are you to recommend Hello Hair to someone?
Not Likely
1
2
3
4
Absolutely!
5
1 is Not Likely, 5 is Absolutely!
How likely are you to recommend your stylist to a friend?
Not Likely
1
2
3
4
Absolutely!
5
1 is Not Likely, 5 is Absolutely!
How many times have you visited Hello Hair?
1-2
3-4
5+
What part of Hello Hair brings you joy? (please select all that apply)
My stylist
The Hello Hair culture
The plants
Environmentally conscious practices and products
Inclusive environment
Kind culture for both employees and clients
What did we miss? If something else brings you joy, please share it.
Please provide insight on how we can improve your experience at Hello Hair.
Add a selfie so we can see your hair! (optional)
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