Trainee Exam - Part 2
Name
First Name
Last Name
Date
-
Month
-
Day
Year
Date
Who was your trainer?
Name 3 things we don't clean, ever.
How many hrs do you have to work to be concerned full time?
When would you post on "Help finish on time" channel at your last house, if it is a priority cleaning?
If you have finished all the priorities and still have time, what should you do?
What do you do if you don't get through the whole list at a priority cleaning?
What is the difference between and flat rate and priority cleanings? Be specific
How do you use the gas card to fill a company car?
What do you do if a client's animal is acting aggressively toward you? Explain your game plan
Is it ok to add clients on socials or privately text/call them outside of work? Explain your reasoning
It is ok for you to post pictures of clients animals or house on your personal social media?
Can we babysit or dog sit for clients? Why or why not
Is it ok to take a client's garbage off-site? Explain why or why not
What do you do if you see an exposed needle in a home?
What are the 2 achievements you can do weekly to earn points on AM Rewards?
What are the requirements to get holiday pay?
A shower has a ton of soap scum, how are you going to handle that?
There is hard water stains on the glass shower door, What will help remove it? Explain the process.
Explain in detail how to use stainless steel polish
Name a few of our add-on services
Where can you find a list of what we do in a deep clean?
When we are cleaning blinds in a biweekly, Do we only feather dust them? Explain.
List 4 things you should be long dusting in a every basic cleaning?
As a solo straight to house tech, when do you clock in and out for the day?
What is the proper items included in a TLC uniform inside a client's house?
TLC t-shirt , black pants, street shoes, apron
TLC t-shirt, non-spill shoes, black pants, knee pads, apron
TLC t-shirt, non- slip shoes, black pants, name tag
TLC t-shirt, street shoes, any color pants, apron
When should you and how do you use Zep floor cleaner?
If your vacuum isn't picking up properly in a house, what are you going to do to troubleshoot before resorting to using a clients vacuum
What is 3 movement of flow
Main floor, top floor and basement
Bottom to top, right to left, back to front
Top to bottom, left to right, back to front
Basement, Main floor, Upstairs
When your microfiber gets too dirty to continue using it where do you put it before you grab a new microfiber?
You cleaned the inside of the oven today, what do you with the microfibers?
How many large bags of regular microfibers will need to get you through a 40hr work week?
1
2
3
4
Why is it important to the use toilet microfibers separate from everything else? Select the answer that is most true
To prevent cross contamination
To be to wash separately
Because they are made differently
So we can use them at the next house
Why it is important to keep silky microfibers separated from other microfibers and mopheads after you use them?
They are expensive
Extend the life of them
To prevent oils or dirt from getting that ruin the integrity of the microfiber
All of the above
On average how many mop heads to do the need for each house
1
3
4
6
What color microfibers can be used for the toilet?
Blue
Brown
Pink
Yellow
When do you check into a job
When leaving the office into a job
When pulling into the driveway
After you have unloaded the car and at the front door
After you get into the house and do a walk through
What time is the schedule set everyday?
Submit
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