Client and Coach acknowledge and agree that:

Coaching is

• A partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client.
• Coaching services are designed to facilitate the creation/development of personal, professional, or career goals and to develop and carry out a strategy/plan for achieving those goals.
• Coaching includes no guarantees or warranties, expressed or implied, about any results to be achieved.

Coaching is not

• Coaching is not therapy, counseling or advice giving and is not a substitute for psychotherapy, psychoanalysis, mental health care, substance abuse treatment, legal, medical or other professional services.
• Coaching does not prevent, cure, or treat any mental disorder or medical disease and it is the Client’s responsibility to seek such independent professional guidance as needed.

Responsibility

• Coach will maintain the ethics and standards of professional behavior established by the International Coach Federation (ICF). The ICF Code of Ethics is available here: https://coachfederation.org/code-of-ethics.
• Client is responsible for personal, physical, mental, and emotional well-being and is solely responsible for decisions, choices, actions, and results.
• Client agrees to inform Coach of past or current mental health or substance abuse conditions, including concurrent treatment with other professionals.
• Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any coaching services provided.

Confidentiality and exceptions to confidentiality

• Coach will keep all information and records confidential, to the extent defined by the laws of the state/country in which Coach and Client reside.
• Coach will not disclose any information pertaining to the Client without the Client’s written consent.
• Coach will notify appropriate mental health professionals and/or authorities if Client represents a danger to self or others.
• Coach may be a mandated reporter of child and/or elder abuse.
• Coach may share topics with other coaching professionals for training, supervision, and mentoring for professional development purposes without divulging any identifying Client information.
• Coach and Client acknowledge that communications via text and email are not encrypted nor secure, and therefore may not be confidential.

Our signatures on this agreement indicate full informed consent, acknowledgement of, and agreement with the information outlined above.

• Each session is 50 minutes long and takes place by zoom unless other arrangements are made.
• Individual Coaching and Packages are paid for at the time of scheduling the first session and must be used within 5 months of purchase. 
• Unused sessions will be considered void and will not be refunded.
• Rescheduling appointments must be done via email (enneagramreflections.com) within 24 hours of the appointment. “No-shows” will not be refunded.
• Should you “no-show” for two appointments during our coaching relationship (without notification or rescheduling) we will evaluate whether or not coaching is appropriate for you right now.
• I welcome communication between our calls via email (enneagramreflections@gmail.com). It is my expectation that you will reach out if you hit a “sticky” spot that you would like some feedback on, and that you will share the successes that you have on the way to creating your desired future. Please allow for 48 hours for a response. This email should not be used in substitute for contacting emergency services in the event of a personal crisis.
• I will bring myself to those coaching sessions free from distractions and trust that you will do the same.
• I welcome your input and questions along the way. Our relationship is a collaborative one, and the more you put into it the more you will get out of it. Ask me questions, challenge my point of view, bring resources to the table that you’ve found, tell me where I’m wrong, and share with me your insights along the way. You are your own best expert even if you don’t know that yet.

I have read and agree to the working agreements above, and will honor them during our coaching relationship.