TLLP Family Survey

FAMILY SURVEY
A. Communication
1. The program proactively communicates with me on a regular basis.

Strongly AgreeAgreeNeitherDisagreeStrongly Disagree
2. The program does a good job of returning my calls, emails and notes promptly.

Strongly AgreeAgreeNeitherDisagreeStrongly Disagree
3. The staff is helpful with answering questions.

Strongly AgreeAgreeNeitherDisagreeStrongly Disagree
4. I receive formal written reports about my child's developmental progress at the program.

NeverOnce a yearTwice a yearMore than twice a year
5. I receive program newsletters that are informative and helpful.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
B. Teacher
6. My child's teacher regularly communicates with me about my child.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
7. I have a good relationship with my child's teacher.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
8. I am pleased with the amount and type of communication I have with my child's teacher.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
9. I feel confident my child's teacher takes good cares of my child.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
10. My child's teacher helps my child grow and develop in a nurturing and supportive environment.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
C. Teacher/Family Conferences
11. Parent/Teacher conferences help me understand how my child is progressing.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
12. Parent/Teacher conferences give me ideas to implement at home.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
13. I feel at ease at parent/teacher conferences.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
14. I feel my child's teacher really listens to me at parent/teacher conferences.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
15. Parent/Teacher conferences are a positive experience.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
D. Facilities/Operations/Food
16. The facility is clean

Strongly agreeAgreeNeitherDisagreeStrongly disagree
17. The facility has more than enough age appropriate learning toys and books.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
18. The hours of the program are convenient

Strongly agreeAgreeNeitherDisagreeStrongly disagree
19. The outdoor play area(s) are safe and inviting to children.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
20. The meals prepared for my child are healthy.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
21. Meals respect my child's special dietary restrictions or needs (Answer only if applicable.)

Strongly agreeAgreeNeitherDisagreeStrongly disagree
E. Family Relations
22. When I first signed up, the parent handbook was carefully explained to me to make sure i was aware of and understood the program policies.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
23. The staff did a good job giving me a tour of the facility so I could see where my child would learn, play and be cared for and what I should do for proper drop-off and pick-up.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
24. I feel that program policies are clear, sensible and consistently applied.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
25. I have many opportunities to participate in the program such as volunteering in the classroom, on field trips, fundraising, etc.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
26. The program offers opportunities to learn and improve parenting and other child related skills.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
27. I feel that my child's program encourages the involvement of families.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
F. Overall Satisfaction
28. I feel welcome at the program.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
29. I feel respected at the program and that my contributions are valued.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
30. I feel the program respects and celebrates the cultural values of my family.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
31. I feel my child benefits from the program.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
32. My child enjoys the program.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
33. When the time is right, my child will be better prepared for the kindergarten experience because of the program.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
34. I would recommend the program to the other parents.

Strongly agreeAgreeNeitherDisagreeStrongly disagree
G. Other
35. The age of my child in the program is.

Under 1 year1-2 years3-4 years5 years or older
36. My family is new to the center this year.

YesNo
37. Here are other suggestions for improvement or comments I would like to share
38. I would like the director to please give me a call about my responses in this survey. In order to do so, I understand I must identify myself.

YesNo, thank you
Name
Phone Number
Email
example@example.com
Thank you for completing this survey. Your thoughts and ideas help us fulfill our commitment to being the best we can be.
Should be Empty:

FAMILY SURVEY

A. Communication

B. Teacher

C. Teacher/Family Conferences

D. Facilities/Operations/Food

E. Family Relations

F. Overall Satisfaction

G. Other