Modern Flames Warranty Claim
  • Warranty Claim

    Register your warranty claim on the form below.
  • Purchase Date*
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  • Some warranties may require a service agent call out. For us to book in a service agent we ask that you read this carefully, understand and accept the terms and conditions. Under the Australian Consumer Law you are entitled to warranty such as a repair for a defect. However defects do not include consumable items, wrong installation, incorrect assembly, commercial application, environmental factors, misuse, product alteration, customer expectations, poor handling, neglect or operation from incorrect power source. If you claim is deemed not to be defective there is a call out fee payable of $199inc GST. Upon identifying the cause/s our service agent will cease work and show you prior to recommencing their work.*
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  • Thank you for your registering your warranty claim. 

    A confirmation email will be sent to you with in the next 24-48 hours. 

    Shall you have any other questions please feel free to contact us on the below:

    Exim International (Australia) PTY LTD
    18 Blue Rock Dr,
    Luscombe, QLD, 4207
    info@modernflames.com
    07 5630 6840

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