Conditions
Ø Price includes plastic tree stand with bucket.
Ø Free delivery service within Hong Kong Island and Kowloon area. Delivery charge of $400 for New Territories. Sorry that we are unable to provide service to remote islands.
Ø Free delivery service is limited to locations with vehicle access (no further than 30 feet from the vehicle) and reachable by elevator. Extra charge for stairs will be applied, $100 for moving every 10 stairs steps.
Ø Additional $400 disposal charge if final disposal is needed.
Ø Deliveries will commence between 1–18 December 2023.
Ø Upon accept the delivery, members are deemed as agreed with the tree’s condition. Any problems/issues must be notified the office within 48 hours after delivery.
Ø Change of delivery information, postpone or rescheduling delivery, must be notified to the office within one working day.
Ø If free delivery service is unable to deliver the tree due to irrelevant delivery information or no answering at the delivery address, the second delivery is needed in result, a delivery charge will be applied (HK$300 for Hong Kong Island and Kowloon, HK$400 for New Territories).
Ø Early bird and regular orders cannot be canceled or altered after 15 November 2023 and 27 November 2023, respectively.
Ø An order number will be provided via email upon receipt each order. If you do not receive it before the confirmation within 2 working days, please contact at Tel: 2592 1509 or email to membersorder@fcchk.org.
Ø Order will be placed under regular price after the early bird order deadline.
Ø FCC has no responsibility on any damages or liabilities made during the process of and after delivery.
Ø The amount of your tree orders will be charged to your FCC membership account in NOVEMBER 2023 while the additional charges will be billed in DECEMBER 2023.
Ø The logistic is still very disrupted after the pandemic, there may be a potential delay on the Christmas trees arrival; delivery speed and trees availability is still variable
Ø In case of any uncontrollable event such as “shipment delay” or “terminal loading/unloading”, the delivery will be rearranged accordingly. Your order will remain non-refundable and non-transferable into other credits
Order Deadline: 12 noon of Friday, 24 November 2023
Please review and check the total amount prior to submitting your order.