Register for waiting list for Home Energy Visits Logo
  • Logos of Zero Carbon Guildford's delivery partners in the Local Energy Advice demonstrator project, who will be delivering energy surveys across Surrey

    Register for waiting list for Home Energy Visits

    PLEASE NOTE: Our home energy visits are coming to an end for this winter on 31st March 2025 as the weather is getting too warm for thermal imaging surveys. You can still use this form to be added to the waiting list, and we will contact you when we start running home energy visits again later in the year. Zero Carbon Guildford is working with a number of community partners across Surrey (logos above) to deliver the in-person advice, so the Energy Champion who visits you will be from your local associated group. You are not compelled to answer questions without a *, and these answers are provided with your explicit consent when you complete the answer. We need to ask these questions because there are eligibility criteria attached to the funding that makes the free surveys possible, and completing this form does not guarantee that you will receive a survey. Your data will be handled in accordance with UK GPDR law. Please note that our Energy Champions are trained members of the community, they are not Retrofit Assessors. Any requests or calculations beyond the scope of their training will need to be referred to a Retrofit Assessor.

  • About You

  • Eligibility

    The LEAD funding criteria prioritises target audiences that will benefit most from in-person energy advice. Your information is stored securely in line with special category data rules, and we will not use it to contact you for anything other than activities related to this energy project. View Zero Carbon Guildford's Privacy Policy for more details. Data is deleted after 12 months.
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  • Any Particular Concerns

    If there are any particular problem areas you want our surveyors to investigate please let us know in the box below. Eg rooms that don't heat properly, draughty spots etc

  • Your Energy Use

    Knowing how much energy you use will be helpful for us to assess whether you have high usage, spot any reasons your bills might be high, and give advice on how to lower them. If possible, please input your annual electricity / gas / oil use. You will find this information on your bill. The 'estimated annual use' is fine. If you don't have this now, please ensure you have it to hand when the surveyor comes to your house, as this will be critical in understanding any unusual billing patterns and advising on cutting costs.

  • The weather has warmed up considerably, and to conduct thermal imaging effectively we need a temperature differential of 10°C. We have therefore paused thermal imaging for the year, and will resume again around the start of October. 


    We can still visit your home to provide energy advice and guidance on support and potential funding options for home energy upgrades, but without conducting thermal imaging. The advantages to having a visit during the warmer months are:

    * Use the summer to make your home ready for the winter, upgrading loft insulation, heating systems etc whilst you don’t need the home to be warm
    * Find out about the Warm Homes Local Grant funding, which should go live in Surrey during spring, and can provide up to £30,000 of home upgrades
    * Get bespoke advice on dealing with the Energy Price Cap Rise, with electricity prices rising around 6% from April 1st
    * Get help on how to deal with the switch-off of RTS electricity meters (eg if you have an old Economy 7 meter, it may be switched off in June)

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