Rossendale Household Support Fund Grant Application

THIS APPLICATION FORM IS CURRENTLY FOR ROSSENDALE RESIDENTS 

The Household Support Fund is aimed at supporting households struggling financially with the following:

• Fuel
• Other essential items
• Meeting the costs of day to day living

Support can only be offered to residents of Rossendale as the funds have been provided by Rossendale Borough Councils.  

We aim to process applications within 15 working days of receiving all the required information, however depending on the level of demand for the fund, this may not always be possible.  During this time please do not submit further applications or try to contact us regarding your application.  Please note, submitting an application does not guarantee acceptance.

Important: You are responsible for the security of the device(s) you receive text messages and emails onto and voucher codes will only be re-issued where the code issuer (Charis) agrees that the code is faulty and not when redeemed incorrectly by the retailer, or where a claim is made that the codes have already been redeemed. Please be aware that the date, time, location and CCTV footage is recorded by the PayPoint till for all transactions.

Please look at the links below to understand what support you can access; tips to maximise your income; what discounts and offers are available and how to access debt support (including debt with your energy supplier).

Help for Households
Check what benefits you can get (including benefit calculators)
Budget Planner

Help with gambling problems

Debt Advice – use the Webchat tool or call the national Debt Advice helpline on 0800 240 4420 Lines are open Monday to Friday 8am to 7pm

United Utilities Trust Fund

Struggling to pay your energy bills?

Grants to help pay your energy bills

Struggling to afford food and fuel? Call our adviceline number on 0808 278 7975

Do you have a deduction on your Universal Credit payments? Contact your Job Centre or put a note on your journal asking for a review

Do you rent your property from a housing association? Contact your association as they may have funds you can access.

Before you begin

1. Your application will take approximately 30 minutes to complete
2. Please ensure you have all supporting information ready to upload: please see application procedure below

Eligibility

To be eligible for the scheme you must be:

1. Aged 18 or over
2. A resident of the Rossendale Council districts
3. Experiencing financial hardship and struggling to afford essential items or living costs as demonstrated on your application
4. Have a household income of below £28,000/year
5. Priority will be given to households who have not received an award in the last 12 months

Application Procedure:

1. Complete our short online application form
2. You must provide at least one month of (most recent) bank statements for all open bank/savings accounts held by all adults within the household
3. We aim to process all applications within 15 working days of receiving all the required information.
4. As part of the application, you may be required to engage in advice and support around your situation. We will provide a call back from a trained adviser in these circumstances, using the contact details you have provided.
5. If the required documents are not provided, we cannot proceed with your application. 
6. All applications will be closed 10 working days after they have been submitted if the documents are not provided.
7. A copy of your application will be automatically emailed to you for your records.

How we use your information:

When we record and use your personal information we:

• Only access it when we have a good reason
• Only share it when it is necessary and relevant.  We share anonymised information to the local council to show the number of clients we have supported.  We do not sell it to commercial organisations.

Supporting Bank statements for the last full month

• Please upload a copy of your bank statement(s), dated within the last month, that shows your name and address and all transactions for the FULL MONTH
• If you have a partner with a separate bank account, please upload a copy of their bank statement for the last month that shows their name and address and all transactions for the FULL MONTH
• Copies of bank statements for all other accounts you have, such as a savings accounts
• DO NOT send any other documents unless asked

We require all bank statements in relation to your household income. By supplying us with partner and household bank statements, you are agreeing for us to use them in order to assess your eligibility. We only ask for information we need and treat it confidential. Please see our privacy policy for further information.

• If you are not able to upload your evidence, please call in person at any of our offices ( details on our website ) or note this in your application and we will arrange to receive them some other way.
• If you cannot see the file uploader above, please try deleting cookies in your browser and refreshing this page.

Declaration

 

By submitting this application I give consent for Citizens Advice East Lancashire to process and use my personal information in order to best support me and use the email address provided to email a copy of the application form to me.  I understand that this information will be kept confidential by Citizens Advice East Lancashire.

In order to help you we need to store information about you. The law says we must get your consent to do this. Everything you tell us will be treated confidentially. The information we hold on you will be used solely for the purposes of enabling us to provide you with an effective service. You have the right to make a formal request in writing for access to personal data we hold on you, and to have it corrected if it is wrong. We will not disclose information about you unless the law permits us to, or we have obtained your consent to do so.