STANDARD ONE YEAR PRODUCT WARRANTY
The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year from the original invoice date.
The limited warranty extends for one year from the date of initial purchase, covers only to the initial purchaser located within the U.S. and is not transferable. This limited warranty does not cover damage or claims to any product or component CPS Resources, LLC determines to have been damaged by or subjected to:
- Alteration, modification, misuse, theft, vandalism, or failure to maintain.
- Acts of God, water, excessive heat or moisture damage.
- Normal wear and tear, product deterioration, scratches or defects in product finishes, damage due to shipping, or other negligent, intentional or unintentional damage.
Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing Proof of purchase on original dated sales receipt.
MATERIALS
Fabric – The manufacturer warrants the upholstery fabric used on your demo seat against seam failure, fabric separation and nap loss for one year. The manufacturer cannot cover pilling of fabric, normal wear due to proper use, transportation storage which is a result of normal wear or overexposure to sunlight and extreme weather conditions including excessive heat, cold and humidity.
Leather/Vinyl – The manufacturer warrants leather upholstery against seam failure and material defects for one year.
Plastics/Hardware/Seat belt components – The manufacturer warrants the plastics, hardware and seat belt components used on your demo seat against failure of components which is a result of normal wear, overexposure to sunlight and extreme weather conditions including excessive heat, cold and humidity.
WARRANTY LIMITATIONS
This warranty does not include:
- Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use.
- Any condition resulting from incorrect or inadequate maintenance or care.
- Damage resulting from misuse, abuse, negligence, accidents or shipping damage.
- Dissatisfaction due to buyer’s remorse.
- Normal wear and tear.
- Damages incurred during transportation.
- Damages incurred during assembly or maintenance.
- Any used, previously displayed items.
CPS Resources, LLC makes no express warranty or condition whether written or oral and the company expressly disclaims all warranties and conditions not stated in this limited warranty. To the extent allowed by the local law of jurisdictions outside the United States, the Company disclaims all implied warranties or conditions, including any implied warranties of merchantability and fitness for a particular purpose. For all transactions occurring in the United States, any implied warranty of condition of merchantability, satisfactory quality, or fitness for a particular purpose is limited to the duration of the express warranty set forth above. Some states or countries do not allow a limitation on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages for consumer products. In such states or countries, some exclusions or limitations of this limited warranty may not apply to the Purchaser. For consumer transaction, the limited warranty terms contained in this statement, except to the extent lawfully permitted, do not exclude, restrict, or modify but are in addition to the mandatory statutory rights applicable to the sale of this Product to the Purchaser.
CLAIM PROCEDURES
- Claims for defective merchandise must be made within ONE year from invoice date.
- Claims for missing parts must be made within 60 calendar days after the merchandise is received.
- Any claim for defective merchandise returns must be packed in original packaging.
- We reserve the right to specify that items be returned to the original warehouse for inspection or be inspected by our representative in the field.
- Pictures are required to claim defective merchandise, along with a copy of the original invoice.
- If the claim is justified, the item(s) or part(s) will be repaired or replaced, or a credit will be issued. It is our policy to replace parts whenever possible.
This warranty gives you specific legal rights. You may have other rights, which vary from state to state.