1. I understand that Peak Animal Wellness & Massage practitioners require 24 hours notice for cancellations.
2. I understand that Peak Animal Wellness & Massage prides itself on transparency. If a client, or anyone in their home, is sick during our scheduled appointment time, we request to know this information. Our practitioners will offer the same honestly to you!
3. I understand that if I am not present for the appointment, and therefore the service is unable to be performed, PAWM has the right to charge me $65 for this visit.
4. I understand that if an appointment is unable to be completed due to the temperament of my animal, I will be charged $65. PAWM prides itself as Fear Free practitioner and abides by this way of veterinary medicine. PAWM will never push your pet past their threshold and, instead, will work through patience and practice to find the least stressful approach for your pet.
4. I further understand that PAWM practitioners practice the right to consult a pet's veterinarian prior to an initial appointment or any appointment thereafter with the intention and goal of keeping good communication throughout the pet's team, as well as ensuring we are reaching the health goals for each pet.
5. I agree that veterinary nurse visits are approved and scheduled at a PAWM nurse's discretion and may require veterinary approval prior to scheduling.