Annual Recertification Exam
Rules and Regulations
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The Recertification Exam must be completed annually between November 1st and January 31st in order to maintain you NACVSO accreditation and any cross accreditation through NACVSO.
You can only submit your answers once. If you wish to pause the the quiz, please use the Save and Continue Later button.
The Exam is 30 questions, and it is made up of a combined multiple choice and true or false.
You can utilize any resource you wish.
Passing score - 70% (21 out of 30)
If you have any technical problem during the quiz, please take a screenshot and send to the NSD.
Member Name
*
First Name
Last Name
County/Office Address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Office Phone Number
*
Please enter a valid phone number.
OGC#
*
County Email
*
example@example.com
1. In which year was NACVSO recognized by the Department of Veterans Affairs (VA) as a National Service Organization?
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1993
1987
1997
2003
2. In order to apply and become accredited by NACVSO, you must meet all of the following EXCEPT:
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Be employed by a municipality working not less than 1,000 hours in the veterans service office or as a service officer.
Be a NACVSO member in good standing (paid dues).
Volunteer as a service officer for your local veteran organization.
Attend the NACVSO Basic Benefits Course and pass the test.
3. Personal Identity Verification (PIV) card is issued by NACVSO.
*
True
False
4. In order to assign a service organization as a POA, which form do you utilize?
*
21-22a
21-4138
21-22
21-0845
5. If I submit a claim with NACVSO POA, I must be prepared to prosecute (represent) that claim all the way to the Board of Veterans Appeals (BVA).
*
True
False
6. FILL IN THE BLANK: If you DO NOT attend the NACVSO Annual Training Conference, you must complete ____ hours of Continuing Education Units (CEUs) and submit them __________ through the nacvso.org website.
*
12 hours, every three years
16 hours, annually
24 hours, annually
I do not need to submit CEUs
7. The Department of Veterans Affairs (VA) has three agencies within it. They are:
*
Veterans Benefits Administration (VBA), Central Office (CO), & National Cemetery Administration (NCA)
Veterans Benefits Administration (VBA), National Cemetery Administration (NCA), & Regional Offices (RO)
Veterans Benefits Administration (VBA), Veterans Health Administration (VHA), & National Cemetery Administration (NCA)
Veterans Benefits Administration (VBA), World Health Administration (WHA), & State Veterans Cemeteries (SVC)
8. Enrollment application for health benefits is VA Form
*
21-526EZ
10-10EZ
40-1331M
21-4138
9. Application to Request to Add and/or Remove Dependents
*
21-4138
21-526EZ
21-686c
21-534EZ
10. Application for Disability Compensation and Related Compensation Benefits
*
21-526EZ
21-4138
5655
21P-534EZ
11. VA Compensation/Pension payments are taxable benefits.
*
True
False
12. The Sergeant First Class Heath Robinson Promise to Address Comprehensive Toxics (PACT) Act signed into law in 2022 guarantees benefits for every veteran who comes in contact with a toxic substance or burn pit.
*
True
False
13. How long does an Intent to File/Informal Claim (VA Form 21-0966) save a prospective date of claim?
*
30 days
180 days
365 days
Indefinitely
14. An Intent to File can only be signed by a Veteran or a VSO who has a valid VA Form 21-22 filed with the Department of Veteran Affairs (VA)?
*
True
False
15. What does CFR stand for?
*
Code of Federal Regulations
Change of Federal Regulations
Character of Federal Retirees
Code of Federal Records
16. A disability that has been rated as "static" will automatically have a future compensation and pension (C&P) examination scheduled.
*
True
False
17. Veteran's parent comes to your office to ask if their son/daughter has been in to file a claim for PTSD yet. What do you do?
*
Look in your system and tell the parent when the veteran was or wasn't in
Look in your system and NOT tell the parent when the veteran was or wasn't in
Don't look in your system and apologize to the parent stating that all information is confidential
18. How many specific body systems are in the Rating Schedule?
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10
15
13
19. How do you submit your accreditation packet through NACVSO?
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Through the accreditation tab on nacvso.org/member compass
Email the document to the NSD
Mail the documents to Washington DC
Fax them to the VA
20. How many Pension programs does the VA administer?
*
3
7
12
21. When asking for a special monthly pension, what form should be used to certify the claimant's current medical needs?
*
VA Form 21-10120
VA Form 21-0966
VA Form 40-1440M
VA Form 21-2680
22. How long does a veteran have to file a claim for service-connected disability?
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1 year after discharge
10 years after discharge
No time limit
23. Survivors must file for DIC within two years of a service-connected death.
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True
False
24. Net worth is NOT considered when applying for Non-Service Connected Pension.
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True
False
25. For Parents' DIC, income and net worth are both factors when determining eligibility.
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True
False
26. VHA cannot bill private health insurance.
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True
False
27. How many appeals choices does a veteran have of they disagree with the VA's decision?
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3
5
20
28. VA Healthcare is the Veterans Health Administration's medical insurance program for veterans to use at any private medical facilities.
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True
False
29. For service-connected burial benefits, the applicant must file within one year of the veteran's death.
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True
False
30. In order to maintain your NACVSO accreditation and any cross accreditations, you must complete the following:
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Make sure your supervisor knows you are still accredited
Complete 16 hours of CEUs or attend the NACVSO Conference, take the annual recertification exam, AND pay your membership dues
File at least 17 claims per year and tell NACVSO
Go to a veterans meeting at a local post
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