Client Appointment Email Templates

Why are you contacting the client?*

They have made an appointment, but need to complete a Registration FormTo confirm their appointment with us - (Rego done).To confirm that their appointment has been cancelled.They have missed their appointment.To remind them of their upcoming appointment (Rego done).To remind them of their upcoming appointment (Need Rego)Assigning lawyer directly for initial advice (Rego done)Assigning lawyer directly for initial advice (Need Rego)

What type of appointment is/was it?*

PHONEIN-PERSON

Where is/was the appointment?

, at Level 2, 109 Anglesea Street, Hamilton -, at Mangatoatoa Marae, 66 Te Mawhai Road, Kihikihi -

Location: Where is/was the appointment?

Who are you sending the message to? (First and/or last name)*

What is their email address?*

example@example.com

When is their appointment?*

Date

What time is their appointment?*

Hour Minutes

AM/PM Option

If there is any other information you would like to add to their email?

Do you require the client to provide any documents?*

If we have asked you to send us further information OR you want to send us any further information that you think may be helpful, please reply to this email and attach the files.If you have not already, please send through a breakdown of your benefit (including each benefit and any deductions). You can get this from MyMSD or call Work and Income.

Kia ora {whoAre},

You have a {whatType} appointment on {whenIs}{locationWhere} at {whatTime}.

{ifThere}

To CONFIRM your booking, you MUST complete the Registration form (takes about two minutes) by clicking on this link: Registration Form

Appointment Process:

{doYou}
At your appointment, one of our caseworkers or lawyers will gather the details about your problem. You will receive legal advice either straight away or at a later date depending on the type of legal problem.
The appointment could take up to 1.5 hours.
After your appointment, the legal supervisor will check your file. If you need further help we will go from there.

Kia ora {whoAre},

You have a {whatType} appointment on {whenIs}{locationWhere} {whatTime}
{ifThere}

Thank you for completing the registration form.

Appointment Process:

{doYou}
At your appointment time, one of our caseworkers will gather the details of your problem. They will then get legal advice from a LAWYER and relay this back to you.
The phone appointment could take up to 1.5 hours.
After your appointment, the legal supervisor will check your file. If you need further help we will go from there.

Kia ora {whoAre},

{ifThere}

Your appointment has been cancelled.

We tried to contact you multiple times and asked that you complete the registration form, but we have not received this.

If you are still needing an appointment, please fill in the registration form (link below) and call us back to reschedule.

Registration Form | Community Law Waikato (clwaikato.org.nz).

Kia ora {whoAre},

{ifThere}

You missed your appointment with us.

We made several attempts to contact you.

If you still require an appointment please reply to this email, or call us on 0800 529 482.

Kia ora,

This is a friendly reminder about your {whatType} appointment:

On {whenIs}{locationWhere}at {whatTime}.

{ifThere}

If you can no longer make this appointment please reply to this email or call us ASAP.

Appointment Process:

{doYou}
At your appointment time, one of our caseworkers will gather the details of your problem. They will then get legal advice from a LAWYER and relay this back to you.
The appointment could take up to 1.5 hours.
After your appointment, the legal supervisor will check your file. If you need further help we will go from there.

Kia ora {whoAre},

This is a friendly reminder about your {whatType} appointment:

On {whenIs}{locationWhere} at {whatTime}.
{ifThere}

We have NOT received your Registration Form. Your appointment will be cancelled unless we receive this form BEFORE 3pm TODAY.

Registration Form | Community Law Waikato (clwaikato.org.nz)

Appointment Process:

{doYou}
At your appointment, one of our caseworkers or lawyers will gather the details about your problem. You will receive legal advice either straight away or at a later date depending on the type of legal problem.
The appointment could take up to 1.5 hours.
After your appointment, the legal supervisor will check your file. If you need further help we will go from there.

Kia ora {whoAre},

{ifThere}

Thank you for completing our Registration Form.

Appointment Process:

Our legal services manager will assign your file directly to a lawyer to provide you with some initial advice.
This process can take up to a week before you have any contact with a lawyer.
After your appointment our legal supervisor will check your file to see if we are able to provide you any further assistance.

Kia ora {whoAre},

{ifThere}

Please complete our Registration Form (link below).

Registration Form | Community Law Waikato (clwaikato.org.nz)

Appointment Process:

Once you have completed your registration form our legal services manager will assign it directly to a lawyer to provide you with some initial advice.
This process can take up to a week before you have any contact with a lawyer.
After your appointment our legal supervisor will check your file to see if we are able to provide you any further assistance.

Before your appointment please read:

Client Care Information - Lawyer

Privacy Statement

Ngaa mihi,

Reception – Community Law Waikato

0800 529 482
www.clwaikato.org.nz

Level 2 | 109 Anglesea Street | PO Box 1319 | Hamilton | 3240
Phone hours: Monday to Friday 9am to 3pm
Office hours: Monday to Thursday 9am to 4pm, and Friday 9am to 1pm

This email message and accompanying data may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you are notified that any use, alteration, dissemination, distribution or copying of this email message or data is prohibited. If you have received this email message in error, please notify us immediately and erase all copies of this message and attachments. Emails may be susceptible to data corruption, interception and unauthorised amendment. We do not accept liability for any such occurrence or the consequences thereof. Thank you.