FINANCIAL POLICY:
Our clinic accepts all debit cards, Visa, Mastercard and cash.
We are unable to accept American Express or cheques.
In addition, we also offer 3rd party financing options for our clients via MyFatoorah remote payments and Tabby 3month payment plans (please sign up via their App in advance).
As financing options are offered, we cannot offer additional in-house payment plans for our services.
Full payment is due at the time of service. This includes any charges/fees agreed to by my authorized proxy. Our team will always provide each client with a written estimate prior to services being rendered.
We request all new clients to please pre-pay their consultation fee in advance to confirm their booking.
As we currently have limited availability for consults... Failure to arrive for your scheduled appointment, or cancellation within 2 hours of the timeslot, the appointment holding fee will be lost. It is frustrating for our clinical team is appointments do not arrive and that space could be utilized for another animal in need.
All surgical procedures and hospitalized patients require a 75% deposit upon admission.
Your signature below indicates your agreement with these policies.