New Client Intake
This questionnaire takes less than 10 minutes to complete. There are 10 sections, with 66 required questions and 31 conditional questions which may be required depending on your answers.
Name
*
First Name
Last Name
Your title
*
Owner, CEO, Managing member, Sole member
Please provide details on how to communicate with you.
*
Rows
Primary
Second best
Third
Last
Never
Phone
Email
Text
Zoom
During which hours are you available for calls or to reply to emails? (Choose all that apply)
*
4am to 9am
9am to noon
Noon to 4pm
4pm to 8pm
Primary Email
*
We will verify which email to use during onboarding if you have more than one.
Phone Number
*
Format: (000) 000-0000.
Source
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Next
General Questions
How many business entities do you need bookkeeping for?
*
Please Select
1
2
3
4
5
6
About the business
Legal Business Name
*
Industry
*
e.g. Retail, Manufacturing, Restaurant, Law Firm, Construction...
Do you operate using a DBA?
*
No
Yes
DBA
How many locations do you operate from?
*
1
2
3
4 or more
What is your mailing address?
*
Street Address
Suite or Unit
City
Please Select
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
State
Zip Code
Website URL
What state was the business formed in?
*
Please Select
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Entity type
*
Please Select
Sole Proprietor
Single Member LLC or PLLC
Multi Member LLC or PLLC
Partnership
Corporation
Non Profit
Other
Unsure
How long has the business been operating?
*
Please Select
Less than 1 year
1 - 3 years
3-7 years
7-10 years
10-20 years
More than 20 years
Do you have a CPA or tax preparer now?
*
Please Select
No
Yes
Would you like a referral to one of our CPA partners?
*
Yes
No
Maybe
Do you report to IRS on a cash or accrual basis?
*
Cash
Accrual
Unknown
Which tax form does your business file with the IRS?
*
Please Select
Schedule C
1065
1120s
1120c
990
Unsure
Other
Or, if you opened this year, which form will you be filing?
Please briefly explain what services your business provides
*
Please describe your current bookkeeping situation and any specific struggles or hotspots for us to be aware of.
*
Monthly Gross Revenue
*
Please Select
0 pre revenue
Less than 5K/month
5K to 10K/month
10K to 25K/month
25K to 50K/month
50K to 100K/month
100K to 250K/month
250K to 500K/month
500K to 1 Million/month
Over 1 Million/month
About the owners and staff
How many owners are there?
*
Please Select
1
2
3
4 or more
How comfortable are you with emailing, scanning, zoom calls, and other business technologies?
*
Please Select
Not good with technology
Can do basic things with some guidance
Can do most things without help
Strong understanding of tech
How well do you understand accounting principles and terminology?
*
Please Select
Not at all
Basic understanding
Medium understanding
Expert, CFO level, or very knowledgeable
Are there any investors?
*
No
Yes
Have you hired a bookkeeper for this business before?
*
No
Yes
Do you have a bookkeeper currently?
*
No
Yes
Why did they leave or why are they leaving?
*
Moving, retiring, or switching to a new position
Lack of skills or the books have errors
Missed deadlines and overdue tasks
Pricing concerns
Illness or injury
Personality conflict
Other
Accounts and Transactions
How many bank accounts are used by the business?
*
Please Select
1
2
3
4
5
6
7
8
9
10 or more
Please add one line for each bank you have accounts with
*
Is reviewing or managing receipts part of the bookkeeping tasks?
*
Please Select
Yes
No
Where are receipts stored currently?
*
Paper, shoeboxes, and envelopes
Online storage app
sent to an email
Are any of your bank accounts a trust account? (Do you hold other people's money)
*
No
Yes
Were you recently or do you now have personal expenses coming out of your business account?
*
No
Not now, yes recently
Yes
Do you have sufficient documentation to be able to separate them?
*
No
Yes
Partially
All business accounts combined, approximately how many checks do you write per month?
*
Please Select
0
1-10
11-25
26-50
50-100
More than 100
How many credit card accounts are there?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10 or more
How many total cards including subcards are in use?
*
Please Select
1
2
3
4
5
6
7
8
9
10 or more
Please add one line for each bank you have credit cards with
*
Approximately how many transactions per month cycle through your bank and credit card accounts? (1 full statement page is usually around 50 transactions)
*
Please Select
0-100
101- 250
251-500
501-1000
Over 1000
Does your business own any real estate?
*
No
Yes
Are there are any loans to the business?
*
No
Yes
How many loans have an open balance?
*
Please Select
1
2
3
4
5 or more
How often do you have spikes in transaction volume or revenue?
*
Never
Rarely
Quarterly
A couple times a year
Holiday spikes only
Is there an ATM on your premises for customers?
*
No
Yes
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Bookkeeping Datapoints
How complex do you think your bookkeeping is?
*
Easy
Medium
Hard
Very Complex
Are you using QuickBooks currently?
*
No
Planning to start
Yes
Which QuickBooks version are you using?
*
Please Select
QuickBooks Desktop Pro
QuickBooks Desktop industry specific
QuickBooks Online
Unsure
How up to date are the books currently?
*
Please Select
Everything is up to date
Up to date within the past 3 months
Need to clean up 2024
Need to clean up 2023 and 2024
Need to go back to 2022 or earlier
Do you have written bookkeeping procedures?
*
No
Yes
What is your timeline for starting bookkeeping services?
*
Please Select
Immediately
Within a few weeks
Within a month or two
More than 2 months from now
What date would be the first day we would be responsible for recurring service?
*
 -
Month
 -
Day
Year
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Next
Payroll
Are there non-employee family members working in the business?
*
No
Yes
How many staff are employed?
*
Please Select
0
0 now but will have employees soon
The owner is the only one on payroll
1 employee
2 - 10
11-25
26-50
50-100
More than 100
(receive a paycheck with taxes taken out and a W-2 at year end)
Is there someone who is 2nd in charge?
*
No
Yes
What is their first name?
*
Who do you use for payroll?
*
Are you interested in switching to a new provider?
*
No
Maybe
Yes
Is running or managing payroll one of the services you would like help with?
*
No
Yes
How frequently do you run payroll?
*
Please Select
Weekly
Twice a month
Every other week
Monthly
Other
Choose any employer benefits or situations which occur related to your payroll
*
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
401K
IRA
Reimbursements
Bonuses
Vacation
Garnishments
Employee Advances
Tips
None of these
Which aspects of payroll would you want help with?
*
Collecting hours from staff
Entering hours into payroll system
Running payroll
Entering payroll journal into QuickBooks
Sending garnishments to creditor or state
Updating PTO
Printing checks
All of these
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Accounts Receivable
What percent of your customers do you send invoices to?
*
None
1/4
1/2
3/4
All
Is accounts receivable one of the services you would like help with?
*
No
Yes
Which A/R services would we be doing?
*
Creating invoices
Sending invoices
Applying payments to open invoices
Send past due invoice reminders
Making bank deposits
All of the above
How frequently do you need invoices created?
*
Please Select
Daily
Weekly
Twice a month
Monthly
Approximately how many invoices need to be created each month?
*
Please Select
1-10
11-25
26-50
51-100
101 or more
How complex do you think your invoicing process is?
*
Please Select
Easy
Medium
Hard
Very Complex
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Next
Accounts Payable
Do you pay anyone who needs a 1099?
*
No
Yes
Unsure
Do you receive bills from suppliers or vendors which need to be paid and are not on autopay?
*
No
Yes
How are bills being paid currently?
*
Through QuickBooks payments
Handwriting checks
Printing checks from QuickBooks
Through bank bill pay
Paying through vendor portal
Bill pay service like Bill.com
Other
Is accounts payable one of the services you would like help with?
*
No
Yes
Which A/P services would we be doing?
*
Enter bills
Pay bills online
Print and mail checks
All of the above
How frequently do you need bills entered?
Daily
Weekly
Twice a month
Monthly
Approximately how many bills need to be entered and paid each month?
*
Please Select
1-10
11-25
26-50
51-100
101 or more
How will we receive copies of the bills?
Mail
Email
Monitor client's email
Online document manager
Attached to bills in QuickBooks
Entered in bill payment system
Drop them off in person
Other
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State and Local Taxes
Are you required to file a WA Department of Revenue return?
*
No
Yes
Unsure
Are you required to file a Department of Revenue return in another state?
*
No
Yes
Unsure
What is your filing frequency?
*
Monthly
Quarterly
Annually
Unsure
Are you current on your DOR filings?
*
No
Yes
Unsure
Do you need to amend past DOR filings?
*
No
Yes
Unsure
How certain are you that you have been filing your WA DOR returns correctly?
*
Please Select
Very sure
Fairly sure
Not sure
Have definitely been doing them wrong
What portion of your sales do you collect sales tax on?
*
Please Select
All
3/4
1/2
1/4
None
Which DOR return would be the 1st that we would have to file?
*
Whichever is due next
Client will do the next one and SB will do the one after that
Not sure which returns are due
Let's discuss on our call
Which categories do you report under?
*
Wholsale
Retail
Service
Do you sell food or products?
*
No
Yes
Which delivery services do you use?
*
Uber Eats
Doordash
Postmates
Grubhub
Caviar
None
Other
What percentage of your products are manufactured in house?
*
None
25%
50%
75%
100%
Do you track inventory?
*
No
Yes
What method is being used and how frequently is inventory being adjusted?
*
Is tracking inventory one of the services you would like help with?
*
No
Yes
Do you have a reseller permit?
*
No
Yes
Are you subject to Use tax?
*
No
Yes
Unsure
Are you destination based or do you provide services in more than one city
*
No
Yes
How many cities do you have to file tax returns for?
*
Please Select
1
2
3
4
5
6
7
8
9
10 or more
Unsure
Choose which options apply to your situation
*
Out of state revenue
International revenue
Sales tax paid when purchasing COGS
Sell gift cards
Rental income
None of these
Online Platforms
Which online platforms do you use?
*
Amazon seller central
Appfolio
Bandcamp
Bill.com
Buildertrend
Clio
Clover
Ebay
Etsy
Expensify
First Data
Gravity Payments
Hubspot
Jobber
Lawpay
Lightspeed
Paypal
Practice Panther
Shopify
Square
Stripe
Toast
Vagaro
Venmo
Zelle
Zoho
None
Other
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Reporting
What type of reporting do you require?
*
Standard Profit and Loss and Balance Sheet
Customized reporting
Specific reporting delivered to 3rd parties
General Ledger
Detailed breakdown of transactions
Accounts Receivable aging summary
Accounts Payable aging summary
Budget to actual
None
Other
How frequently do you need these reports?
*
Daily
Weekly
Twice a month
Monthly
Quarterly
Twice a year
Annually
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Next
Additional Questions
Is having regular meetings part of the scope of work you need?
*
No
Yes
Yes at first but then no
How frequently do you need to meet?
*
Daily
Twice weekly
Weekly
Twice monthly
Monthly
Quarterly
Please check if any of these situations apply (or check none)
*
Going through a divorce
Involved in a lawsuit
Partner dispute
Being audited
Recent fraud
Preparing for sale or acquisition
Death or Terminal Illness
Chronic Ailment or Mental Illness
Owe back taxes
None of these
If you are being audited, which agencies are conducting the audit?
*
WA DOR
WA Employment Security
WA Labor & Industries
IRS
LCB
WA State Bar Association
Other
Choose which of these you need help with?
*
Attorney referral
Business loan
Setting up a new entity
Resolving entity or licensing issues
Adding employees
Engaging a payroll provider
Separating business and personal
Staring a new QuickBooks online file
Converting QuickBooks desktop to online
Audit representation
Reorganize the chart of accounts
Update assets or liabilities
Update owners equity
Set up job costing
Resolve a payroll issue
Budgeting
Calculating quarterly self employment tax
None of these
Other
What are your 1-2 year plans?
*
Scale back
Grow
Maintain
Prepare for sale
Submit
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